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Jensen's LeMars Ford

LeMars, IA

4.3
62 Reviews
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1258 Lincoln St. SW

LeMars, IA

51031

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Showing 62 reviews

August 03, 2023

Everyone was very helpful and Tim the salesman was very knowledgeable and patient with all my questions. More

by Tutech58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Pech
May 14, 2023

Excellent buying experience! ! Lonny and Donny went above and beyond with helping me find a great used truck. More

by Joshgries44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonny Gries, Don Schrunk
April 20, 2023

Bought a used Escape to find out that there were 2 recalls prior to purchase. I returned to the dealership to ask why they sold a car before performing the recalls, I was told that they have been busy More

by disapointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Saleman, service, and General Manager
March 16, 2023

I am not able to count how many vehicles I have purchased from Jensen, but the group at LeMars Ford is the best. This is the first time I ordered one direct from Ford and they walked me through the entire pr More

by Fordkid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 18, 2023 -

Jensen's LeMars Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jensen's LeMars Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2022

Bought my first car through them. They guided me through everything painlessly. Great experience, do recommend. More

by somethingelse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston
Nov 24, 2022 -

Jensen's LeMars Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jensen's LeMars Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2022

Our salesperson was extremely helpful and made us very comfortable with the whole process, from trade in to purchase. More

by davidvankley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Johnson
Nov 24, 2022 -

Jensen's LeMars Ford responded

Hi David, Your satisfaction means a lot to us, and we truly appreciate you choosing Jensen's LeMars Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

October 20, 2022

Recently scheduled the 1st oil change and tire rotation on my 2022 Jeep Grand Cherokee which had 9000 miles at the time. My wife brought it in because I was out of town. They told her they had us down for More

by Jnkhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service ambassador
Oct 23, 2022 -

Jensen's LeMars Ford responded

Jnkhunter, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right.

August 22, 2022

We have bought from this dealership for 30 plus years. Very good dealership! Always good! More

by Cook1698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Schrunk
Aug 25, 2022 -

Jensen's LeMars Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Aug 25, 2022 -

Cook1698 responded

thank you

July 20, 2022

The young man that helped us was very nice. So was his supervisor. I like my"new" car. More

by Cksbrown4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian, his supervisor
Jul 22, 2022 -

Jensen's LeMars Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jensen's LeMars Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2022

Dealership treats me with respect. They always give me a good deal. Always show me how everything works. More

by foxykay70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Don.
Jul 22, 2022 -

Jensen's LeMars Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

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