
Jennings Volkswagen
Glenview, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,322 reviews
I was looking for a V6 SEL Premium Passat in black w/beige interior. I was on the internet looking and asked Jennings to "find" this car, as I had done with many other dealers. Within 10 minutes New w/beige interior. I was on the internet looking and asked Jennings to "find" this car, as I had done with many other dealers. Within 10 minutes Newell Colber called and said there were only a few, one in Colorado and a couple in California. He thought there was a chance he could get the one in colorado. After some ups and downs with the dealer in colorado, the car was delivered to Jennings in less than 2 weeks. No other dealers were willing to go through the trouble. Newell was not alone in his efforts, Mike Fezatte "closed" the deal for us and went out of his way to make our experience one of the best we have had when buying a new car. He was informative and made sure we had everything we needed. I know there were many others involved and we appreciate their efforts as well. I should mention Manny, he was preparing the car for pick up. He was polishing the car as if it were his own. One last note, Paula, the business manager, was so pleasant and professional. The computers were down and she had to handle much of the paper work manually. It was a pleasure to work with everyone at Jennings. I/we were very happy with Jennings and I will definitely recommend this dealership. More
Great dealership, very friendly made you feel like you Great dealership, very friendly made you feel like you were friends for a long time. Everything that I asked the dealer about the car was truthful, Great dealership, very friendly made you feel like you were friends for a long time. Everything that I asked the dealer about the car was truthful, when the car would arrive from the factory? was right on the money. More
Purchased a new Touareg TDI a couple of months ago; Mike was great helping with the trade in. I brought the car in a couple of weeks back for my followup visit and the service was also excellent. I would was great helping with the trade in. I brought the car in a couple of weeks back for my followup visit and the service was also excellent. I would definitely recommend them. More
This was my first car purchase and I could not have asked for a better experience. I went into Jennings with an idea for a car, and Mike Fazette listened to my needs and interests and placed me with the perf for a better experience. I went into Jennings with an idea for a car, and Mike Fazette listened to my needs and interests and placed me with the perfect match for a car. I would recommend any looking to buy a car, first time buyer or not, visit Jennings VW and ask for Mike Fazette. More
couldn't be more pleased with all aspects - availability couldn't be more pleased with all aspects - availability - information about different lease options - information about models - flexibility Fri couldn't be more pleased with all aspects - availability - information about different lease options - information about models - flexibility Friendly and close follow up from very first visit to close the deal day. More
An overall sold experience with Amir and Newell. Great product knowledge and customer service. Pricing was very competitive and the delivery experience was outstanding ... many thanks Amir. Would defini product knowledge and customer service. Pricing was very competitive and the delivery experience was outstanding ... many thanks Amir. Would definitely recommend Jennyings!! More
The folks at Jennings are terific. I have purchased two cars from Alan and the experience was both warm and professional The main reason I keep coming back is the service department. Best service departm cars from Alan and the experience was both warm and professional The main reason I keep coming back is the service department. Best service department I have ever used. Pat is my service tech. Polite ans funny at the same time. More
Mike Fezatte provided a particularly high level of service from the time I made my initial purchase inquiry to the vehicle's delivery. Negotiating a sales price was entirely pain free because of Mr. service from the time I made my initial purchase inquiry to the vehicle's delivery. Negotiating a sales price was entirely pain free because of Mr. Fezatte's candor and genuine desire to get me into the car I wanted. I ordered a vehicle to my specifications, and Mr. Fezatte provided me with regular updates on the vehicle's manufacturing and delivery timetables. When the vehicle arrived, finalizing the transaction was quick and easy and I drove away with the recognition that this was simply the best new car buying transaction I have experienced. Mr. Fezatte should be commended for his exemplary level of customer service. More
Overall, we had a good experience at Jennings. Initially, we were hoping for a better discount due to our family's long history of loyalty with Jennings, and although the initial offer was not what we had ho we were hoping for a better discount due to our family's long history of loyalty with Jennings, and although the initial offer was not what we had hoped for, we ultimately arrived to an agreement that everyone was happy with. Alan was very friendly and made sure that we were up-to-date as the sale progressed. Together with his managers, he was able to find us a car in high demand and short supply in a matter of days and had it on-site and ready for pick up within a week. More
This is how buying a new car should be! As a scientist This is how buying a new car should be! As a scientist I am bound to do extensive research before I decide to make a large purchase, like a new car This is how buying a new car should be! As a scientist I am bound to do extensive research before I decide to make a large purchase, like a new car. Once I am ready to go to a dealership, I know exactly what I want and how much I am ready to pay for it. Thus,whenever I need to change my car, I always dread the process as I would have to deal with dealers who tend not to listen to what I actually want and try to squeeze every last penny they can, quite often in a borderline insulting way. Jennings was a completely different experience. I posted an internet request for a quote to a number of dealerships. While most of the responses were along the lines of: "Call us, come over and we'll come up with something.", Jennings guys actually sent me a quote that was completely reasonable from the outset. I tried to match it with other dealers in town and even got a response: "This quote must be for the model with a smaller engine, but come over and we'll talk." At that point, I decided I would go with Jennings. I was very clear that I was only interested in a specific model and a specific deal, and if those two were not available, I would not make a purchase. They understood what I wanted and did not try any of the, unfortunately, so common car sales tactics "You want a boat, but we have such good deals on airplanes!" They were also very reasonable with my trade-in. The car I traded in was in a really bad shape. The initial offer was a bit too low, but within minutes we came up with a number that was acceptable for both sides. Did I get the best deal ever? Probably, not. Did I save myself from hours of pointless arguing with a sales person who does not listen? Absolutely, yes! In summary, if I take into account the price I got, no interest financing for 60 months, and a completely hassle-free experience, the overall deal was GREAT! I would recommend this dealership. If you decide to drop by, ask for Arek. He is completely opposite from any stereotype of a typical car dealer. More