Jennings Chevrolet

My experience with Marc Sugarman in purchasing a car, was My experience with Marc Sugarman in purchasing a car, was consistent with all my prior dealings at Jennings' Chevrolet; professional, courteous, an My experience with Marc Sugarman in purchasing a car, was consistent with all my prior dealings at Jennings' Chevrolet; professional, courteous, and with a friendly, no-pressure atmosphere that make this transaction not only stress-free, but one that had me leaving the dealership knowing I'd made a great choice. I've made purchases before at Jennings before, I will continue to do so, based on the service of Marc Sugarman, and the Jennings staff. More

My initial contact was with Alain Bondi the internet manager I requested a quote on a chevrolet equinox that I liked. He promptly answered my request and followed up to see if I had any questions. I dec manager I requested a quote on a chevrolet equinox that I liked. He promptly answered my request and followed up to see if I had any questions. I decided to visit the showroom and was greeted by Alain Bondi he was friendly and helpful.He introduced me to Steve Tinkler who helped me select my vehicle. He was patient and answered all my questions throughly. More

purchased 2 2011 chevy equinox's I'll start out with the good and then finish with the bad. worked w/ Steve knowledge of the car was excellent. Steve then worked w/ Andy and got me the best possible price t good and then finish with the bad. worked w/ Steve knowledge of the car was excellent. Steve then worked w/ Andy and got me the best possible price they presented everything in writing to me no hard sell like I received from Golf Mill Ford. Bob in Finnace got me a nice rate with 1 car the other I bought outright. Steve the set me up with my cars set up the phones went over all the all the options it was at the end of the night by the time it was done everyone had gone and it was raining so it was a little rushed but I didn't have a problem with it. OVERALL first experience of buying the car was GREAT! Now the next day I end up with a flat tire I picked up a nail I believe at Jennings because they are remodeling the entire dealership. I bring it in I find Steve he tells the service manager Mark they repair it and order me a new tire call me in a day tire is replaced great job. This was just the start of things to come with this car. I drive the car for a couple of weeks I love it! Now the engine light comes on and the car stalls I end up getting the car going and limp it to Jennings, I see Jeff in service he hooks me up with a loaner for a day checks it all out repairs it and I'm on my way again. I drive the car for a weekand it stalls again and I limp in again to Jennings. I see Jeff hooks me up with a loaner again but this time they fix it and test drive it for a week to see if they can set it off it's fine and I get it back. I drive it one day and it happens again I see Jeff and the loaner again. this time they test drive it for 2 weeks and give it back to me. I get it back and it does it again so it's a total of 4 engine lights with 4 differant codes. Now it's considered a lemon and they go with the process with GM to get me a new car. during this time I'm still driving a loaner. But now my wife's car has the stall with the engine light I guess it's the same problem that I had with mine the first time. Now I have Mark & Rick working on my wife's car they reserch it and find a memo how to correct the problem that came out a month after mine occured. Now we are driving 2 loaners. They test drive my wife's car for a week or 2 and haven't had a problem since. Now I'm driving the loaner and waiting on the new car. Now Rick calls me and says the sales manager Deano Fain wants me to turn in my loaner and drive the lemon till the new car comes in. How many times do I need to get hit with a baseball bat their is a reason I'm getting a new car. By this time my new car is getting closer I'm starting to deal with GM I explain what is happening GM calls me back in 5 minutes says stay in loaner they will contact Jennings. My dealigs with GM were excellent I dealt with a Kristen and another women. During this time and currently I'm dealing with my mother's failing health. My mother is my biggest concern the car is just an annoyance. But to put me into a bad car with the my mothers failing health was not a smart move by Jennings. My expirence with Deano Fain the guy should be fired but I know that won't happen because he propably saves Jennings money but really loses Jennings money in the end by people not coming back. The guy puts blam on on other people where he is the person responable. If this was my last experince with Jennings I would never go back and put on a compain to other people not to buy from Jennings. But Andy and Steve saved the day when my car finally came in they covered most of my loses. Because I financed my car I lost some money because of interest. But really GM/JENNINGS covered me because I was always in a car during my problem cars. Nobody wins with a problem car and things happen today with all the electronics involved the true precision elements of the car are compromised. If Steve and Andy are there when I purchase a new car again I would buy from Jennings. If those people are gone and Deano Fain is there I would not buy from Jennings. Steve and Andy should be applauded for their hard work they did for me! If not for my experience with Deano I would have given Jennings an excellent across the board. Deal with Steve and Andy and there service was excellent too. Mark Allison Glenview IL More

Debbie is the best! We have bought our last 3 cars from her and so long as she continues to work there, I will continue to buy from them. She has gone above and beyond and helped us track down the last ca her and so long as she continues to work there, I will continue to buy from them. She has gone above and beyond and helped us track down the last car we needed as they were out of stock. They had it shipped in from a different dealership from Tennessee. At first, we couldn't find it anywhere, but Debbie kept on it (even without our urging) and called us a couple of weeks later when what we needed became available. I really can't say enough great things about our experience here and it's due in a very large part to the service we get from Debbie Ress. More

Debbie makes the car buying experience fun. After buying a Chevy from her last August, 2010, we came back in March to buy another car from her. While purchasing the second vehicle for my father, who got the a Chevy from her last August, 2010, we came back in March to buy another car from her. While purchasing the second vehicle for my father, who got the flu the day of buying, Debbie did everything she could to expedite the transaction and make him as comfortable as possible. The dealership and Debbie are really caring people. The dealership goes out of its way to make the experience easy. Anne Hufnus More

I have bought 2 cars from Debbi in 4 years and could not me more pleased. Their service department is great and I have even had my Honda handled by their body shop with excellent results. me more pleased. Their service department is great and I have even had my Honda handled by their body shop with excellent results. More

Jerry was very friendly and very informative. He is a very easy person to work with. Love the fact that he listened to what we were looking for and work within out limits. He is not a typical sales perso very easy person to work with. Love the fact that he listened to what we were looking for and work within out limits. He is not a typical sales person, he treat you as family. More

Debbie was a blessing. I knew what I wanted and she found the SUV I needed. The Equinox is the best fit for me. Debbie was friendly and helpful through everything. I would recommend her to anyone!! Thanks D the SUV I needed. The Equinox is the best fit for me. Debbie was friendly and helpful through everything. I would recommend her to anyone!! Thanks Deb More

Debbie Ress was the reason I purchased my 2009 Equinox at Jennings Chevrolet in Glenview, Illinois. I knew a little about the Equinox, but I was not sure if it was the time to purchase a new SUV. Debbie w Jennings Chevrolet in Glenview, Illinois. I knew a little about the Equinox, but I was not sure if it was the time to purchase a new SUV. Debbie was very knowledgable about the car. She assessed what my needs were and recommended the perfect model for me. She was very professional, smart, and so friendly, I liked her immediately. She helped me with the finance details so that I got the best deal to be had. I am a middle age female and with her support I was able to make the entire transaction independently as my husband was out of town. He said, "do you want to wait until I am home?" No, I think this is a good deal, I told him. It was! If it were not for Debbie, I would never have made such a major purchase on my own. I trusted her then and I would again. WHEN I need my next car, I will go where ever she is and buy my next vehicle from her only. I did not know her before the day I walked into the show room, but feel fortuate I did. Thank you Debbie for all your hard work and being so good at what you do. Sincerely, Campsie Grothendieck Glenview, IL More

I had a very pleasant experience while at the dealership as everyone was friendly and courteous. I was in for service and decided it was time for a trade in and I had selected Mr. Perberg as i was walking a as everyone was friendly and courteous. I was in for service and decided it was time for a trade in and I had selected Mr. Perberg as i was walking around the showroom and briefly approached him for general conversation and he was very friendly and as I walked around looking at vehicles I decided to buy and looked for him. More