Jenkins & Wynne Ford, Honda, & Lincoln

Keeps spare keys! Terrible dealer.......here's what they did. I negotiated a price for their car and trade value for mine over the phone...I drove the 3 hours to this d Terrible dealer.......here's what they did. I negotiated a price for their car and trade value for mine over the phone...I drove the 3 hours to this dealer to make the deal. Now here's where it gets crappy....I applied for credit WITH the dealers lender.....THEIR BANK AND LOAN LENDER, remember that.....I gave them my trade and 5 g cash. Vehicle was 21k and trade was 5300 and another 5g cash....11k plus taxes, plates, title and now some $450 manditory dealer fee...when asked the finance lady said it's a dealer fee....We charge everyone that fee...WHAT?...OK let's continue, I signed all the term papers gave them my down payment and car title in trade....went to leave with my NEW purchase and noticed the spare set of keys were now missing from the car....Walked back in and manager "Rob" said it's policy from them to keep the keys till they get all their money!.....WHAT THE xxxx....So in a nutshell,....I drove 3 hours , left my traded in car, and 5g bank varified GOOD check, And couldn't get the spare keys becomes this dealer doesn't trust the very loan lender they do business with!!!!!!.....So if they don't get their OWN FINANCE company check, they could drive off with this car!......ITS THE DEALERS BANK....NOT MINE AND THE DEALER KEEPS KEYS?.........ILLEGAL and imoral.....NOT a neighborhood friendly dealer...avoid this bait and switch dealer....AVOID COMPLETELY.....I will never go back! More

New car purchase I met a great sales person. The gentlemens name was Tyler. If you are looking into purchasing a new vehicle,Tyler along with Steve were great also in I met a great sales person. The gentlemens name was Tyler. If you are looking into purchasing a new vehicle,Tyler along with Steve were great also in reference to all the questions I asked. I received a plus service through the entire buying process. I will recommend that if you are looking for a no prelude type experience with superb customer service. Jenkins & Wynne is certainly the place to start on that venture. Great job guys. You guys have my vote. More

Great experience!! Bought our second Honda Pilot from here yesterday. Brad Buck was our salesman and was excellent to work with!! Highly recommend him to anyone looking Bought our second Honda Pilot from here yesterday. Brad Buck was our salesman and was excellent to work with!! Highly recommend him to anyone looking for a new or used car! Everyone was friendly and helpful! More

Excellent From the time I walked in the door, I felt welcomed! My sales person was Andrew. He is so amazing. Everyone there was very welcoming and friendly. I w From the time I walked in the door, I felt welcomed! My sales person was Andrew. He is so amazing. Everyone there was very welcoming and friendly. I was looking into a used vehicle but he put in the right direction and I got a new vehicle! I recommend anyone to him! He is awesome More

2017 Honda Civic Great buying experience with Andrew Hutchinson and the team at Jenkins and Wynne. Beat the USAA price and delivered a professional and expedient servi Great buying experience with Andrew Hutchinson and the team at Jenkins and Wynne. Beat the USAA price and delivered a professional and expedient service with no stress. Highly recommend! More

Excellent Customer Service and Huge Selection of Vehicles My wife and I went in browsing for a new vehicle and couldn't be happier with Jenkins and Wynne. We were not bothered while we walked around looking a My wife and I went in browsing for a new vehicle and couldn't be happier with Jenkins and Wynne. We were not bothered while we walked around looking and were greeted by Jay when we walked in the door. I honestly have never been more impressed with a salesman. The vehicle sold itself, but it was a true pleasure and we felt like a member of the family from the first second and continue to work with Jay even when we go in for maintenance. Jenkins and Wynne is our preferred dealer for anything relating to our vehicles or services. Honestly couldn't be happier. More

Very friendly and helpful staff I met Jessica Holmes at Jenkins and Wynne and was able to make a quick and smart decision on a car that suited me based off of her extensive knowledge I met Jessica Holmes at Jenkins and Wynne and was able to make a quick and smart decision on a car that suited me based off of her extensive knowledge of motor vehicles. More

I'm having a horrible experience. Almost a year ago I was in need of a car so I went to Jenkins & Wynne to purchase one! I met a friendly representative who helped me get into a car th Almost a year ago I was in need of a car so I went to Jenkins & Wynne to purchase one! I met a friendly representative who helped me get into a car that I shouldn't even got. We went into a used lot and I saw this black Ford and I asked could I test drive it. Before I can even test drive it we had to get a jump I decided to buy the vehicle the next day I was at work and I was trying to start the vehicle up in the car wouldn't start. So I had to get someone to jump me off. Took the car to the dealership and they gave me a new battery. So I thought all was well. Less than a month of me having this vehicle I was on the highway on my way to work and the transmission malfunction popped up on my LCD screen so the next day I had to take the car in and they said that the seal has broken on my transmission so I was almost a week without my car but they did with me and a loner. Got the car back I thought all was well. But I was wrong the month of October the car messed up on me again come to find out the seal has broken again went about another week without my car. I was able to get a loaner. 2 days later my car was messing up again this time it was the gear clutch in the RPM gauge. Had to take the car back again. So once they fixed it I thought I was okay. Only got 70 thousand miles on the car now. About 3 days ago I was on my way to get me something to eat on my lunch break and the engine light popped on and the car wouldn't go in reverse or drive so I was literally stuck in the middle of the road. Had to get the car towed back to Clarksville had to come on my pocket because Ford would not reimburse me. The next day I come to find out the computer went out on my transmission. This time ford would not give me loner! So I don't know how long I will be without my car! Try trading in the end but because of my upside down I can't! I feel like I was sold a lemon. Haven't had the car a whole year yet and having a lot of issues! But I can't say she has tried her best to help me. but this issue goes beyond her. More

My Dream Car I met Paul Marsh @ Jenkins & Wynne in December when I was looking for a mustang but the timing wasn't right. So when I was finally ready in April I se I met Paul Marsh @ Jenkins & Wynne in December when I was looking for a mustang but the timing wasn't right. So when I was finally ready in April I sent him a text & he remembered exactly who I was. He got several mustangs together that he knew what I was looking for & I found my PERFECT DREAM MUSTANG!! He was AMAZING to deal with no pressure & everything went so smooth! I highly recommend Paul to Anyone looking for a vehicle! Thank you for a GREAT experience!! More

Superior Dealership & Sales Team We recently purchased a 2011 Ford Expedition from Jenkins and Wynne. After much research and looking for this vehicle we found one at this dealer We recently purchased a 2011 Ford Expedition from Jenkins and Wynne. After much research and looking for this vehicle we found one at this dealership and traveled over 200 miles to purchase from them . We did this because of all the outstanding ratings we had found on the Internet concerning this dealer and we are very glad that we did . They worked with us to give us a very fair deal and after we got the vehicle home and discovered a few things wrong with it they arranged to have the repairs made locally at their expense . There was never any pushback or questioning that the repairs needed to be made and handled all the logistics for getting the repairs done, we didn't have to do anything other than take our vehicle to the designated local Ford dealership . Our salesman Andrew Hutchinson was wonderful to work with . He stayed involved with us throughout the process of purchasing and then getting the minor repairs made here in Louisville . Make the trip to Jenkins & Wynne to purchase your next vehicle. I know we will be going back for sure. And ask for Andrew, he's the greatest salesman on the planet !! More