Jenkins Subaru-Hyundai

Best Car-Buying Experience Zach and Trey made this purchase quick, painless and enjoyable for us. This was unlike any other dealership experience I have had in the past. Great w Zach and Trey made this purchase quick, painless and enjoyable for us. This was unlike any other dealership experience I have had in the past. Great work! More

#1 In Customer Service and Beyond!!! From the second I set foot on the lot at Jenkins my wants and needs were taken care of to the fullest. I drove over 75 miles to purchase my car from J From the second I set foot on the lot at Jenkins my wants and needs were taken care of to the fullest. I drove over 75 miles to purchase my car from Jenkins (when there is a Subaru dealer in my local area) and would do it in a heartbeat again! Even though I'm a little on the far side, they continue to check in with me to ensure that my experience with my vehicle is still going smoothly. Would recommend Jenkins to anyone and everyone! More

Wonderful sales staff I was at the dealership not more than 5 minutes before a salesman came out to help, the car I was interested in was not there, but they had me take a I was at the dealership not more than 5 minutes before a salesman came out to help, the car I was interested in was not there, but they had me take a similar one out for a test drive. Upon my return my salesman Ray was busy so another salesman, Zach Utter, came out to help me while I waited on the car to return and for Ray to be available. Upon the car returning Zach checked to see if it was still available and took us out to look. Ray came out when he was done with another customer and well he sold me a car, with a wonderful price and showed me everything I needed to know before I drove off. Ray and Trey (finance manager) were very helpful and even stayed after closing to get it done. Thank you both and Zach! More

Great folks to deal with This was the smoothest car buying experience I've ever had with a new car purchase. The entire staff was courteous and professional and we were treate This was the smoothest car buying experience I've ever had with a new car purchase. The entire staff was courteous and professional and we were treated with great respect. The transaction was quick and the deal was fair. I highly recommend Jenkins Subaru to anyone looking for new Subaru and plan to send anyone I can their way. Many thanks to everyone involved and keep up the way you all do business. This is the way buying a new car should be. More

Poor Overall Sales Performance Left from Pa. at 2:30p.m this past Saturday (5/6/15) and drove approximately 1.5 hours to Jenkins Subaru to look at a Special Edition 2015 Crosst Left from Pa. at 2:30p.m this past Saturday (5/6/15) and drove approximately 1.5 hours to Jenkins Subaru to look at a Special Edition 2015 Crosstrek XV for my wife Arrived at the dealership a little after 4pm. (They close at 5). Went to the showroom to speak with Michael Tillman whom I had spoken to earlier in the day. Found him to be a nice friendly young man, and I told him I dropped my wife off at the end of their lot to look at the vehicle, but he never offered to go meet her at the car with the keys, offer to open it, and even show it to her, let alone let her test drive it.? Not sure what that was all about. Told him we were interested in trading our leased 2012 Nissan Rogue, so he immediately wanted my keys to get some numbers on my vehicle. Came back with the figures 10-20 minutes later and gave the numbers to us, showing us the price to purchase the Crosstrek with, and without a trade (again, told him we were specifically looking at trading). I told him the numbers he gave us on my trade were poor, but he never offered to even discuss the numbers further, or ask what he could do to sell us this car, or where I would like to be on my payment etc.... as most GOOD dealers usually do. Just let us get up and walk out!!!!!! Truthfully, I don't think Michael, or the dealership had any intention or interest in selling us the vehicle. Just did us a favor of giving us some numbers to appease us. Maybe to late in the day for them and didn't want to be there past 5, or maybe due to the vehicle being a "special edition" vehicle and them wanting to get full sticker price for it. Not really sure what the issue was ????? Whatever the case may be, I would not recommend this dealership to anyone. Not being smart, but I personally have purchased and owned 38 cars since I was 18 yrs old, (presently 59 now) and since that time have never been in a dealership that operated in this fashion. MOST dealerships at least try or want to work with you in some way. Logically thinking, you would think that since I traveled 1.5 hours from PA to look at this car. they would think that my intentions would be to leave that day with that vehicle, but evidently they didn't care one way or another. They had no idea that my checkbook was in my back pocket, and should they "have tried a little harder" to work with us on my trade, I probably would have left with that vehicle that afternoon, as this was the vehicle my wife truly wanted. The only reason I am giving them 1 star is because Michael was a nice enough young man, but otherwise, the overall performance of this sales and management staff was poor. I certainly learned my lesson (after a lot of gas wasted), that no matter how bad I or my wife want a car or SUV, I will stay in Pa. and continue to shop close to home to purchase it. I'm not sure, but maybe if your from out-of-state and get to this dealer on a Saturday BEFORE 4pm, things will turn out different and they might actually show you the car your interested in buying. More

Amazing staff Michael and Patrick were extremely helpful! I spoke with them, told them what I wanted, made an appointment, and picked out my new car!! There wasn't Michael and Patrick were extremely helpful! I spoke with them, told them what I wanted, made an appointment, and picked out my new car!! There wasn't any pressure or arguing about price! They gave me a fair amount for my trade and for my new car. I will be back in the future to buy my third car from them. I would highly recommend going to Jenkins!!!!! More

Outstanding Everyone at Jenkin's made buying a car a very pleasant experience. They were all so friendly and very personable. We would recommend them to anyone. Everyone at Jenkin's made buying a car a very pleasant experience. They were all so friendly and very personable. We would recommend them to anyone. More

Travis. We were treated great. They both were very polite. Made us feel very comfortable. I would recommend Travis to anyone.We are pleased!! Thanks again!! We were treated great. They both were very polite. Made us feel very comfortable. I would recommend Travis to anyone.We are pleased!! Thanks again!! More

Great experience. Staff was friendly and knowledgeable. They were very helpful in meeting my needs. They were not pushy or rude. Overall it was a very pleasant exper Staff was friendly and knowledgeable. They were very helpful in meeting my needs. They were not pushy or rude. Overall it was a very pleasant experience. More

Best deal around! First time customer. Very happy with our experience at Jenkins and our new Outback! If you are in the market for a Subaru drive to Bridgeport and tal First time customer. Very happy with our experience at Jenkins and our new Outback! If you are in the market for a Subaru drive to Bridgeport and talk with Ray. More