Jenkins Subaru-Hyundai

Crosstrak Went there yesterday to test drive a 2013 Crosstrak. The salesman Collin was very polite and informative. We were interested in the vehicle and asked Went there yesterday to test drive a 2013 Crosstrak. The salesman Collin was very polite and informative. We were interested in the vehicle and asked about what kind of deal they could offer us. What they offered was horrible! low balled was the understatement. Must thought i was stupid. Didnt seem interested in making a sale. Wont be back or refer anyone to go there. More

Helpful salesperson My wife and I purchased a 2017 Hyundai Santa Fe Sport. We thought your salesman, Rick Sestito, was very helpful and professional in every way. My wife and I purchased a 2017 Hyundai Santa Fe Sport. We thought your salesman, Rick Sestito, was very helpful and professional in every way. More

Rude and disrespectful wish there was a zero rating I had an issue with my Svrd. Took the car in for warranty. Service manager made assumptions and was less than honest when speaking with me. He call I had an issue with my Svrd. Took the car in for warranty. Service manager made assumptions and was less than honest when speaking with me. He called SOA before speaking with me and told them I had been in a recent accident causing the issue (my car has scratched from vandalism). My question is, where did he get his certification to make these determinations? Was he there? Does he have knowledge of accident reconstruction? Is he an auto body repairman? Was he not told that I had stated that the damage was old when the advisor noticed it? Oh, he tried to say he was not aware of the fact that I stated it was old damage when the advisor questioned it. I asked him to bring the advisor in and the advisor confirmed that I did indeed tell him what happened to my car and it was indeed old damage. After all of this, he questioned my integrity by stating "how do I know what you are saying is true"? WHAT? Did he just call me a liar???? I then, in shock, stated I have a police report.....his response....I'd like to see that. AGAIN.....WHAT......you have talked to me like crap and you want me to show you personal documents??. After sending SOA the proof of what I said, SOA is fixing my vehicle. The lack of integrity (in my opinion) of this employee will prevent me from dealing with this dealership. I must also note, that another person was in his office just before me and he spoke down to her also.....how do I know this? One, I heard the conversation because he does not close his door when speaking to customers and two, she is a friend and co-worker of mine. I hope this is not the "normal" way he speaks to customers that do not agree with him or question him. On a lighter note, the service advisor I have dealt with is wonderful......maybe he should be the service manager. I have requested to speak with Matt and hopefully the dealership will not be negatively affected by this employee. UPDATE up with Matt and John today. They were understanding and stated that they would handle the situation. Subaru of America has fix my car under warranty so everything is good with my car. Just a suggestion if anybody has a problem with anybody at Jenkins please talk to Matt or John Jenkins so they can handle the situation. They can't fix something they don't know about. More

Never would recommend this place to no one!😬 Took car in for recalled on wiper motor. Ask the service person to have them look at my ground effect had a clip came out , a $1:14 part end up costin Took car in for recalled on wiper motor. Ask the service person to have them look at my ground effect had a clip came out , a $1:14 part end up costing me $37.32 they said it was hard to put in!! But my 21 year old daughter put five in the inner fender when I had to replace the low beam headlamp on passenger side of car!! Took less then five minutes just saying ,Not to mention had to take tire off as well !! You better get faster people then,and you all only put one in, but that's not the case just want to rip you off. Should've never had that look at it!! , Then since I had to pay then then charge me for shop supplies!!! One way to charge for shop supplies. Dirty!!! How would you charge for shop supplies if I didn't get the $1.14 part because it was a recall. Big Scammers More

Dealership damaged my car Brought my outback in for service on December. The sign on the door to the service Bay said to pull up and door would open. Door didn't open and Jen Brought my outback in for service on December. The sign on the door to the service Bay said to pull up and door would open. Door didn't open and Jenkins employee on other side of door motioned me to keep pulling forward. Eventually I was right up on the door. At this point I put the car in park to go inside and have a Jenkins employee pull the car in. As I exited the vehicle, someone inside the dealership opened the door. The door caught our license plate holder ripping it out and scratching the bumper and grill. Jenkins maintains that it is our fault for hitting the door (which did not happen, only damage was to our car not the door) even though their employee motioned us closer. They then admitted that "yes, we motioned you forward," but still insisted it was my fault. They refused to acknowledge any fault even though the damage to my vehicle was minimal. I called Subaru of North America, and they seem much more willing to assist us then Jenkins does. I expected much more of the Jenkins'I am disappointed in their behavior over this. It just seemed petty, and I cannot see myself going back. More

Excellent I had an excellent car buying experience at Jenkins Hyundai. They have a large selection of vehicles to choose from. I would highly recommend them to I had an excellent car buying experience at Jenkins Hyundai. They have a large selection of vehicles to choose from. I would highly recommend them to anyone. More

Best service Charlie in service is so friendly and helpful. Tis dealership is always my go to because of the efficiency and friendly staff. Great experience. Love Charlie in service is so friendly and helpful. Tis dealership is always my go to because of the efficiency and friendly staff. Great experience. Love jenkins. More

Jenkins Hyundai Our experience was pleasant and professional. We purchased our new Hyundai in a timely manner and was pleased with all parts of the transaction. Facil Our experience was pleasant and professional. We purchased our new Hyundai in a timely manner and was pleased with all parts of the transaction. Facility was very clean and pleasant. We will recommend Jenkins Hyundai to any of our friends that may be considering a Hyundai. More

Great Experience Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or Great dealership, great deals, helpful sales. I love my new Subaru and am so glad I made the trip to Bridgeport. It was worth the drive. Call ahead or use the website features. They cater to your needs! Thanks Jenkins...and Jason M.,my awesome salesman! More