Jenkins Subaru-Hyundai

Worst auto buying experience ever. Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windsh Worst car buying experience start to finish. The SP knew nothing about inventory. Three different prices on car, First time there the number on windshield was the number used, not the sticker price. The price was increased on offer form by about $400 gave benefit of doubt. After waiting in hot sun to test drive, I walked in to get keys to test drive. Damien came out explained features on car he was knowledgeable and really polite. Came back picked upgraded version SP said you really dont need to drive this car in rain its just like the 1st one you drove???What??? wanted us to finance amt on car that was already pay off. She wanted us to finance in loan and rec xx back no. She only came back with, one offer , we ask for $300 more on trade. She refused to,go back to SM yes you heard that correctly she refused I ask sales manager as he was walking by no negotiating whatsoever The line there is "we are all in on this deal". We wanted to know int rate cd not get an answer, we had been there about 2 weeks prior on Ioniq,decided car not right for us, so credit had been pulled, scores of 844,842. My wife has worked in credit and LO for years those scores from Experian just not rule of thumb, we sd have been receiving best rate Hyundai cd offer we dont believe that happened. First dealership that we were ever left sitting at SP desk. We weren't given explanation like I am really sorry finance is backed up. Nope no reason given.left sitting, we ask SP several times why we were not in finance by then. We were given blank stares, no answers. Apparently they have their SP involved in financial things that are never delagated to sales. There is so much more that occurred that day and after. Do we regret not walking away and going to another dealersip, absolutely. Took us no time to select vehicle, were there way past anything reasonable. Still dont have reasonable answer on the 3 prices on car, it led back to original sticker price, and it still was different. We were so exhausted upset, that we definitely missed key things on finance form. I took car back to dealership, Chris was asked to give me details on car, he was great, professional knowledgeable about the car. We do love the car. More

Service with a capital S We needed a new car after our VW Jetta debacle. I already owned a Ford that I bought from Mr. Jenkins and I was so happy with the service that I got We needed a new car after our VW Jetta debacle. I already owned a Ford that I bought from Mr. Jenkins and I was so happy with the service that I got from the Ford garage that I decided to try the Subaru. We test drove three or four Subarus three or four different times over the course of about six weeks. Chris Napier was extremely patient with us and we got ready to make a deal Chris and Mr. Jenkins and Trey Scalise made everything work out just perfect for us. We got the perfect replacement for our Volkswagen and we couldn't be happier with the car or the service we received . More

Looking for answer to noisey engine.. oil change, inspection sticker and valve clicking sound when starting up cold engine and sometimes when rapid excelleration.. They said my engine was oil change, inspection sticker and valve clicking sound when starting up cold engine and sometimes when rapid excelleration.. They said my engine was ok. I will come back again for another evaluation of the engine noise. I think something is wrong and needs correcting. This is my 4th Subaru from Jenkins and I never had the first three to make this noise. More

Hyundai Santa Fe I am very happy w/ my Santa Fe. It is everything I wanted it's roomy comfortable drives nice rides nice. Just love the car & its performance I am very happy w/ my Santa Fe. It is everything I wanted it's roomy comfortable drives nice rides nice. Just love the car & its performance More

New Car Purchase I had Travis Johnson as my salesman. I wanted a 2017 Hyundai Sonata Limited, white in color with a few special options. Travis went way beyond helpi I had Travis Johnson as my salesman. I wanted a 2017 Hyundai Sonata Limited, white in color with a few special options. Travis went way beyond helping me get what I was looking for and found the vehicle in one day and was able to close the deal on the second day. Travis made sure I was satisfied with the car and finance officer Mike Bacco made the closing paperwork fast, understandable and easy. This is some of the best people I have worked with when purchasing a car. I am happy with my new car. If you are looking to buy a new car please stop in at Jenkins Hyundai and find Travis Johnson, you will not regret it. Thank you Travis and Mike. More

Repeat Customer Great dealership with even better staff. They met all of my expectations and had me in my new car very quickly! I will certainly be recommending them Great dealership with even better staff. They met all of my expectations and had me in my new car very quickly! I will certainly be recommending them to anyone I know looking to purchase a vehicle. More

Jenkins Subaru is wonderful! I love my new Crosstrek. The sales, finance and service staff at Jenkins are all exceptional. They always make sure I am 100% satisfied. I have been a I love my new Crosstrek. The sales, finance and service staff at Jenkins are all exceptional. They always make sure I am 100% satisfied. I have been a customer for several years and have purchased 3 Subarus from this dealership. I am always pleased with the service and this was my easiest purchase yet. More

Had a noise in right front wheel. I took my vehicle to Jenkins and told them what I thought it was and asked for Jay Gwynn to look into it. He did and fixed it and it was under warran I took my vehicle to Jenkins and told them what I thought it was and asked for Jay Gwynn to look into it. He did and fixed it and it was under warranty and I left a happy camper. Thank you Jenkins Subaru for helping me. More

A very satisfied Customer We were very pleased with the whole purchasing process. Kristy Kellar was very knowledgeable and respectable. Everything was straightforward without o We were very pleased with the whole purchasing process. Kristy Kellar was very knowledgeable and respectable. Everything was straightforward without overbearing salesmanship. We will be returning the vehicle for service, More

Service done on our Outback They gave us great and timely service on a warranty job to our 2016 Subaru Outback. They found the problem right away and corrected it with factory p They gave us great and timely service on a warranty job to our 2016 Subaru Outback. They found the problem right away and corrected it with factory parts. Thank you very much More