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Jenkins Subaru-Hyundai
Bridgeport , WV
349 Reviews
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Showing 349 reviews
January 24, 2020
Quick service, but noticed some things afterward I pulled in to get the "no appointment" oil change. They took my car straight back and were done in about 20 minutes. That part was fantastic, and a I pulled in to get the "no appointment" oil change. They took my car straight back and were done in about 20 minutes. That part was fantastic, and as someone always on a tight schedule, I appreciated their quick service. After leaving the dealership, they said they did a walk around of my vehicle, but I saw they didn't add any air to my tires... I had one tire with slightly low pressure. Yet, they indicated they did that. The other thing I noticed... I didn't have time for a tire rotation with this oil change. They have it clearly posted that an oil change and tire rotation is $69.95 (plus tax). However, I ONLY got an oil change, yet was charged $70.00. If I didn't get a tire rotation, I would have assumed the oil change was a little cheaper. I am pleased with the expedient service, but was not happy with the lack of checking things they said they did, and the higher price. More
by GWhiteWV
Employees Worked With
Unknown
December 30, 2019
Absolutely the best service in car buying. Great experience ! They really impressed me which is not an easy task no hard sell tactics just plain good service. experience ! They really impressed me which is not an easy task no hard sell tactics just plain good service. More
by Neva
Employees Worked With
Shannon, Trey Scalese, Chris Napier
September 30, 2018
Great Car Buying Experience! Loved the ease of my purchase! Traveled 5 hours from NC to West Virginia and never hesitated to purchase this vehicle from afar - thanks to Damion McG Loved the ease of my purchase! Traveled 5 hours from NC to West Virginia and never hesitated to purchase this vehicle from afar - thanks to Damion McGinley’s (the salesperson) responses and his emailed online brochures, links, photos, and carfax. Enjoyed working with the entire dealership and LOVE my new car! Great price and quality on the SUV. No pressure sales and a very relaxed car-buying experience. Specifically, Damion McGinley truly went above and beyond with extra photos and with answering my many questions before I traveled to the dealership. Thank you!!! Jason helped with quick responses on final pricing and trade. Trey helped tremendously with the paperwork and the many details. Will be back in 4 years to purchase again! Highly recommend! More
by LAHarrison
Employees Worked With
Trey Scalese, Jason Matthews, Damion McGinley
September 11, 2018
Used Vehicle Retired fully disabled veteran and on Sept 11th I find ZERO honor in this dealership. Left a credit card YESTERDAY to BUY the car (was told it wasn't Retired fully disabled veteran and on Sept 11th I find ZERO honor in this dealership. Left a credit card YESTERDAY to BUY the car (was told it wasn't back from detailing yet) but AS THEY DROVE it up another person bought it (I live in Colorado so clearly didn't have this ADVANTAGE) Sadly, typical sales with NO HONOR money talked I lose EVEN though I gave my credit card YESTERDAY (10 Sep) I'm sure THEIR response will be " we had NO idea you left a PAYMENT the DAY BEFORE we sold it right out from under YOU due to " MONEY " talks and honor/integrity is DEAD" SO much for paying ANY tribute to veterans -- very sad especially from NORMALLY patriotic WV -- R/ LTC ZAGATA More
by LTC ZAGATA
Employees Worked With
Matt Jenkins, Khristy Kellar, Patrick Campbell
December 07, 2017
Happy Customer We had a good experience and we plan to come back in very soon. Everyone was friendly, helpful, and informative. Yesterday another driver crashed into We had a good experience and we plan to come back in very soon. Everyone was friendly, helpful, and informative. Yesterday another driver crashed into our vehicle and totaled it. We will be in to replace it asap. More
by barbiem749
Verified CustomerEmployees Worked With
Logan (last name escapes me), Mike Bacco
November 19, 2017
Great experience Got my Elantra 2017, and it's amazing I love it. Khristy was very amazing tried so hard to give me a great deal and it was very good experience. Got my Elantra 2017, and it's amazing I love it. Khristy was very amazing tried so hard to give me a great deal and it was very good experience. More
by Tadamon Mohammed
Employees Worked With
Khristy Kellar
October 19, 2017
Perfect Travis did a great job. Friendly people in dealership. Would tell friends and family to buy from this dealership. Just had a good time buying a car an Travis did a great job. Friendly people in dealership. Would tell friends and family to buy from this dealership. Just had a good time buying a car and that does not happen. Thank you. More
by strakal
Employees Worked With
None, Travis Johnson
September 11, 2017
Attitudes 18000 miles...wore out the tires. took service, a sales manager and the owner to finally get them to line it up and put 4 new tires on it.. which was 18000 miles...wore out the tires. took service, a sales manager and the owner to finally get them to line it up and put 4 new tires on it.. which was badly needed. now at 40000 miles I just put 4 new tires on it....wore them to the wires on the inside, just eat them up. I called and asked if they would check the alignment for me because it does have a problem somewhere. whoever I talked to in service just told me he look at it, if it needed lined up it would cost me for that. I think the car has a problem and they should check into it. he wasn't interested in hearing that I guess.finally I just told him screw it I have it lined up somewhere else. More
by just a consumer
Employees Worked With
Jason Matthews, Mike Allawat, Charley Smith
August 29, 2017
Good Sales and Financing I have purchased here in the past. Was there a couple of Months ago, but just didn't care for the salesman, personality was not there. But with Ch I have purchased here in the past. Was there a couple of Months ago, but just didn't care for the salesman, personality was not there. But with Chris he was right on point, very knowledgeable and great with people. Took me for a test drive showed how everything with the new technology worked and then did it all over again when I came back to purchase with my husband. He went out of his way to make it a good experience and it was. Then I went to see Trey for financing and he was very good at explaining all the documents and what the purpose of them was. Sold us some additional warranty and got us on our way. He was very good at his job and made you feel very comfortable. Both of them are Great Guys and did a wonderful job. More
by new subaru owner!
Employees Worked With
Trey Scalese, Chris Napier
August 24, 2017
Great dealership Very satisfied.All staff excellent. Great location. Very clean.Car delivered in great condition.Can't remember names very well.I have purchased a car Very satisfied.All staff excellent. Great location. Very clean.Car delivered in great condition.Can't remember names very well.I have purchased a car at this dealer before with same great experience. More
by scm54
