Jenkins Nissan - Service Center

They don't keep their time sitting there for 3 hours for an oil change taking people that came in after me the terrible service an oil change taking people that came in after me the terrible service More

I made a 10:00 appointment to get my oil changed; over 2 hours later, it still wasn't finished. 2 hours! How long should a simple oil change take, especially when I have an appointment?! To top it off, whe hours later, it still wasn't finished. 2 hours! How long should a simple oil change take, especially when I have an appointment?! To top it off, when I addressed this with the service manager, he couldn't have cared less, and basically stated I was lucky it didn't take "3 or 4 hours" and just accept that is the way it was! He then just walked away! Is this the way business is done today? What a pathetic example this manager represented of his company. I will never come to have my oil changed at Jenkins Nissan again, nor ever buy another Nissan vehicle because of this manager's attitude and the way I was treated when I brought my truck in. With an "we don't give a crap" attitude toward the customer, your dealership will not last much longer, in my opinion... More

Took my car in the night before and it was already done before the scheduled appointment. before the scheduled appointment. More

Had and issue with tires out of balance on my 2019 Armada. Service did and road force balance. The vehicle is fine now Armada. Service did and road force balance. The vehicle is fine now More

They were very polite and curious. They let me know other things I needed to have done on my car. They let me know other things I needed to have done on my car. More

I was pleased with the service provided and The employees were very kind and professional. Thank you were very kind and professional. Thank you More

Charged me for extra xxxxxxxx I didn’t need and tried to say there was no brake fluid in my car say there was no brake fluid in my car More

I received terrible customer service and the costly repairs in my car were done incorrectly repairs in my car were done incorrectly More

My dip stick was broken when I went to get my oil change and robin the service advisor alone with the manager was trying to blame it on me and not pay for it. She also started to argue with me, how unprofes and robin the service advisor alone with the manager was trying to blame it on me and not pay for it. She also started to argue with me, how unprofessionally, which I voice recorded the whole incident. I asked to speak to a manager and everyone said that the manager is too busy but one of the managers was walk around with the dip stick. I now got consumer affairs involved to deal with the replacement of my property. I hold Nissan to a higher standards but after yesterday, I don’t think I will be returning. More

Courteous thorough attentive personalized service with a smile. Appreciate the evening hours and the flexibility smile. Appreciate the evening hours and the flexibility More