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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,351 Reviews

2,352 Reviews of Jenkins Nissan - Service Center

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January 25, 2023

I was receive a good service from Malakaî he’s really nice person thank you More

by Dervilmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Jan 26, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

January 24, 2023

He was very helpful, kind, and patience with me. You will not regret his help :) More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Jenkins Nissan responded

Katrina, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2023

I had a great experience on my last visit. The service manager helped me to get my car fixed in a very timely manner. More

by williamsge4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 24, 2023

Dave got me in and out with a new battery. Great service and some good advice. More

by Don
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Jenkins Nissan responded

Don, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 22, 2023

I had to come in unexpectedly because the skid plate on my Maxima was hanging down. I was taken care of very quickly and sent on my way. Awesome service! More

by DJMIKE407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady in service
Jan 23, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 22, 2023

Too long of a wait. Always trying to keep car at the shop longer than it needs to be. More

by EDGAR.APONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

January 21, 2023

They did what they said the would do and got it done when they said it would be done. More

by Dianenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Although my appointment was in the afternoon. I delivered it in the AM, 1 hour later my vehicle was ready. This was an excellent visit. More

by Herbreaves757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Jan 23, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 19, 2023

It only took a hour and a half. So that was good. Advisor Lois was nice More

by MAMAMURPH12013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lois
Jan 20, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 19, 2023

Dependable: Professional, and service oriented dealership. They are always looking to truly resolve your concerns. I have been a customer since 2014 and now have 257, 000 miles on my 2014 Nissian More

by eugeneanddawnhayes
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny, Robin Rockey, Malaki Ettson, Alai Abukhdair
Jan 20, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

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