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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,198 Reviews

2,198 Reviews of Jenkins Nissan - Service Center

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September 16, 2024

Unorganized and extremely disrespectful. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. More

by kalidicristo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Unfortunately it is never a one stop and done service at this location..I went Friday and I already have to go back again because the problem was not fixed (today is Monday) More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
September 16, 2024

I would greatly appreciate if you could call me at 321-947-7703. I need to discuss the altercation I had at the dealership with a mechanic and the cashier’s horrible attitude Thank you More

by flechas67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the name
September 13, 2024

Angie on the outside is always do sweet, kind and helpful. I always ask for her when I call More

by KRISTI.SHEPHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Windslow
September 13, 2024

Seat belt didn't work. Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance More

by RSMBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

They were courteous and went over the problem with me. They took the time to check other places to try and find the part the truck needed More

by LORLEE7412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I was not happy with the my last service visit. It was recommended that I have changed the transmission fluid flushed, which I did and paid over $300 and later found out that should never have been More

by connmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Gilbert Rodriguez was very professional ,he wrote up my car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management More

by kdwright2030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Great friendly service always and efficient will definitely come back for my next visit definitely More

by saanyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Zotz
September 10, 2024

First of all He complained about his health then tried to up sale me things I don’t need before even asking what or why I was even there. Then since ai didn’t buy all the unnecessary things he made me wait f More

by Sjpressley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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