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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,330 Reviews

2,330 Reviews of Jenkins Nissan - Service Center

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August 15, 2023

I waited 3 and a half hours for an oil change, tire rotation, and the cabin filter change. When my car was finally ready the service lady helping me was no where to be found. I was told they would chec More

by candida_quijada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
August 15, 2023

The service department has been easy to work with every time I've had to visit More

by chanr239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

My service advisor Gil is the greatest. He made sure he communicated any recommended service and recalls to assist on maintaining the life of my Car and my safety. He has a great demeanor w More

by chanr239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Fast service and easy to find appointments same day, nice service advisor and clean confortable waiting room. More

by user044046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

They were nice about everything. I did wait 2 hours, but it was ok, for $10, not bad More

by dreamcatcher051004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Luis was very helpful and it was a good experience. Disappointed the dealership wouldn't pay for my service because the car was leased especially after Luis thought it would be. It made him look bad. More

by S1carnah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

For the first time since I started taking my car to this dealership I got timely appointment and got out on time. Good job. More

by martypr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Dealer is unable to replicate my issue, even though I have numerous videos of my car having issues with backup cameras they and Nissan Corp will not allow my videos to act as a true account of my intermi More

by RADGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Maybe add in the xxxxing labor costs when quoting somebody for brake and rotor replacement instead of blindsiding them AFTER the work is already done. Paid over DOUBLE the amount I was quoted, which More

by kseeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
August 09, 2023

Very good service, rapid and nice attention. Awesome prices. I recommend this service dealer. Only I didn't like is the 1 hour waiting time for an oil change. More

by alvaro.spinosa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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