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Jenkins Nissan - Service Center

Lakeland, FL

3.9
2,204 Reviews

2,204 Reviews of Jenkins Nissan - Service Center

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January 15, 2024

Poor communication, poor timely manners performance. Poor performance Minimum communication No sense of urgency Na More

by hector_saldana
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
January 15, 2024

Came in for recal supposed to be 5-10 minutes . There for an hour and a half.. my email wasn't working but he saw I had the free oil change and still wouldn't let me get it.. he could have taken a More

by Melissagreen6292
Recommend Dealer
No
January 15, 2024

Great customer service. Fast service They handled everything we needed done in a timely manner More

by Camowrangler99
Recommend Dealer
Yes
Employees Worked With
Austin Kimbroug
January 15, 2024

Wait time was ridiculous and poor communication in relaying wait time. I had 2 appointments and both appointments were not pleasant experiences with communication. More

by YENDORS34
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
January 15, 2024

Fast and friendly service. They listen to my requests I like that I can wait for my car More

by gisi144
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
January 15, 2024

It was a good experience, service was pretty quick The only thing they left the park break on and it didn't register so it didn't show until I was driving the vehicle More

by bluecoconutslush
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
January 15, 2024

Not customer oriented and very deceptive. Wouldn't stand behind factory warranty. Just poor and dishonest dealership More

by mvhorton2
Recommend Dealer
No
Employees Worked With
Service dept.
January 15, 2024

Fast accurate It was a gd experience great price I would recommend to others an the staff was nice More

by FELICIA1CUNNINGHAM
Recommend Dealer
Yes
January 15, 2024

I needed to replace the cap that I dropped on my brake fluid reservoir and they was able to go under my car pull out the shield get the top and place it back More

by queensugar15
Recommend Dealer
Yes
Employees Worked With
I can't remember but she was a very nice young lady
January 15, 2024

Great service representative No more to say at this time. Oil was changed and recall fixed More

by Bwrigh10
Recommend Dealer
Yes
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