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Jenkins Nissan - Service Center

Lakeland, FL

3.9
2,204 Reviews

2,204 Reviews of Jenkins Nissan - Service Center

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February 07, 2024

Waited over two hours for oil change. The guy didn't go over my paperwork so I don't know what else I need. Sorry attitude More

by selahranch2
Recommend Dealer
No
February 07, 2024

Waited for 4 1/2 hours for the work to be done and that is way too long to wait if are setting there More

by newowner
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
February 07, 2024

It was great service with professional customer service. I was very satisfied with the service and efficiency to schedule appointment online. More

by sharondaalicea
Recommend Dealer
Yes
February 06, 2024

Even with an appointment, prepare to wait 2 hours for a simple maintenance appointment. The staff was nice More

by Moonkitty88
Recommend Dealer
Yes
February 06, 2024

Quick, easy and competent Tammie was very helpful, turn around was fairly quick Great customer service More

by dedrabox56
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
Feb 06, 2024 -

dedrabox56 responded

Citrect

Feb 06, 2024 -

dedrabox56 responded

Review is correct I don’t want to edit thankvyou

Feb 06, 2024 -

dedrabox56 responded

I don not want to edit I am happy with my response

February 06, 2024

I had a horrible experience and was charged for services that I did not receive. More

by crys0613
Recommend Dealer
No
Employees Worked With
Maggie White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie White
February 05, 2024

Very good. like it alot Great. Happy thrilled good how are you doing don't no what to write now More

by mattvanderhoof
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
February 05, 2024

I had a 12:20 appointment. I didn't get finished until 5:00. The wait time the last 2 visits has been awful. All I came in for was an oil change. This time he did check my air More

by kandkelly1
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
February 04, 2024

I came for an oil change and tires rotated. On my way home a loud knocking noise came from under the car or hood. I went back and they put it on the lift. Something wasn't done right but they f More

by graceyfla
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
February 03, 2024

It was easy to make the appointment online. The service person was clear about what would be done. The waiting area was clean and comfortable. The service was faster than I expected. More

by reginaanderson1002
Recommend Dealer
Yes
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