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Jenkins Nissan - Service Center

Lakeland, FL

3.9
2,204 Reviews

2,204 Reviews of Jenkins Nissan - Service Center

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February 12, 2024

Awesome job, all good experiences at your location and I appreciate your professionalism and great customer service. I do feel valued by you all. Thank you,LW More

by MacLarry315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

We had an appointment for 12:20 to have a tire patched. We waited for two hours to have this done. Technician was good, waiting area comfortable and work was done to our satisfaction. But two hours when More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the name
February 10, 2024

The dealership is clean and the service people were kind The service advisor kept me informed More

by pforus18
Recommend Dealer
Yes
February 08, 2024

No one went over what was done not sure if they even rotated my tires just told me it was ready and I paid the bill and had to come back and have them remove the maintenance notice from my dash More

by patwel9390
Recommend Dealer
Yes
February 08, 2024

It was good I don't know what else to say except everyone seem to have done a good job More

by SKOZENS
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
February 08, 2024

Had an appointment for oil change but wait was still 2 hours. Advisor knew nothing of special I had received via email. Got it sorted out but took some time. Said I should have printed the email, showing More

by Jim
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
February 08, 2024

It took to long on the service. I then had to go by find someone to pay so I could leave! More

by oldokie7
Recommend Dealer
Yes
February 08, 2024

They missed something on my $5200 rodent damage repair and it cost me another trip to the dealership as well as 2 or 3 hrs to find the issue, and it will be $250 to fix. More

by SEAHORSE7747
Recommend Dealer
Yes
Employees Worked With
Jay in service
February 08, 2024

Truly the slowest dealership for service. At my last pile Change visit, I was given multiple recommendations that time would not allow in that visit. I expected those same recommendations to More

by ladyk1am
Recommend Dealer
No
February 07, 2024

Awesome Great service needs a microwave but very nice staff and clean facility serviced in timely matter will come back for sure GiL was great More

by Alacia.stancil
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
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