Jenkins Nissan - Service Center

Good hospitality in waiting area. Monitoring my care. Left a personal book in lobby. Came back after coming home. Found book in safe location Thanks a bunch Odessie Monitoring my care. Left a personal book in lobby. Came back after coming home. Found book in safe location Thanks a bunch Odessie More

Very thorough, he check on me and kept me updated. Very professional all 5's here! Very professional all 5's here! More

Dealership had to order a part for a warranty repair. I called with no return call. I called again and got Ashley to help. The part was in when she checked. Waited 2.5 hours for the repair which took les I called with no return call. I called again and got Ashley to help. The part was in when she checked. Waited 2.5 hours for the repair which took less than 20 minutes. More

I was in Lakeland visiting my daughter. I was afraid to drive home which is a 2 hour drive. I called the service dept and I was able to get an appointment the same day. They figured out wha I was afraid to drive home which is a 2 hour drive. I called the service dept and I was able to get an appointment the same day. They figured out what my noise was and explained to me what I needed to get done. They told me it would be done in 2 or 3 hours. Now it was 7:30 pm and didn't hear from them. I called and the receptionist put me on hold for awhile and then told me that my car wasn't going to be done. I asked for someone in the shop and she looked into it and told me that my car was done. So, I was not very happy with the first person I spoke to. But in the end, I got my vehicle and was able to go back to my home to Port Charlotte safely. Thank you. More

Took care of my service needs quickly Last time I came in I had an awful experience I was there for 5 hours for oil change so this was quite a bit improvement I had an awful experience I was there for 5 hours for oil change so this was quite a bit improvement More

Very low stress. Ever since I purchased my Titan in 2017, I have always experienced great customer service and fair prices at Jenkins Nissan. Ever since I purchased my Titan in 2017, I have always experienced great customer service and fair prices at Jenkins Nissan. More

Disappointed. Oil change was ok. After over 2 hours car was not checked for leak. Canceled leak check. Latch on hood was not checked. Service tech left for lunch. Oil change was ok. After over 2 hours car was not checked for leak. Canceled leak check. Latch on hood was not checked. Service tech left for lunch. More

Had to get a lot of work done. Dealer was able to get it done in a reasonable time Dealer was able to get it done in a reasonable time More

It was very good I was in and out and Gil was a very good advisor advisor More

Had appointment for oil change and they did not get to it for almost 3 hrs for almost 3 hrs More