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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,408 Reviews

2,408 Reviews of Jenkins Nissan - Service Center

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December 25, 2019

Tire Repair Liz was very helpful, efficient and thorough. I appreciate her customer service and friendly attitude especially on a day such as Christmas Eve. Thank More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
December 18, 2019

Understanding my unique servicing realities Since my retirement, my driving has fallen to 150 miles a month, I don't fit into your suggested guidelines. Your service people have adapted your su More

by rawaldren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Ackerman, Sean Wren
December 17, 2019

Service review Sean the service supervisor was and has always been very helpful, and repectful. He explains the work to be done and sees to it that they are done at More

by medina_alanmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wren
December 17, 2019

Excellent customer service The entire staff was curious and welcoming. Keep you the excellent work. I would refer anyone to Nissan Jenkins for purchases and services. You guys h More

by jonathanemcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Theiss, Mark Lopez, Steven Souffornt, Vince Mcquire, Joe Lee, Sean Wren, Thomas Chrzanowski
December 17, 2019

Great service manger Very helpful keep you updated on your vehicle.make sure they the right part in stock are they well get to get you on your way. More

by Jimmiebarnes77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
December 17, 2019

Excellent and fast service at very reasonable prices! I called in ahead to replace an interior door handle as well as an oil change. Over the phone, I was first impressed with the quoted price, but what More

by devnaths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Martinez
December 16, 2019

Smelled radiator - antifreeze Came in an hour before our appt. & they still took the truck in & checked it out. No complaints from anyone just took care of the problem. Tks so mu More

by drakebarlow0914
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
December 13, 2019

Disappointing service I have even to Jenkins Nissan several times to service my Nissan vehicle. This past visit I was so disappointed in the level of service I received (or More

by ryan_lowery3991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Jenkins Nissan responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please contact us so we can work towards a resolution. We look forward to hearing from you.

December 12, 2019

Service experience Shaun spoke w me on the telephone and he connected me with Liz. Liz was always helpful and made my stay comfortable.. Me sense was that she was new to More

by gnmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
December 09, 2019

2011 Altima making growling noise My Altima started making a rattle/growl noise and it was getting worse. I scheduled an appt with Jenkins Nissan in Lakeland FL for an oil change/ tir More

by terry.cerekwicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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