Jenkins Nissan - Service Center

Poor trained techs and employees. I have many bad experiences with this dealer. the most recent. 1- Had my transmission replaced, they did a really bad job, hat to take it back becau I have many bad experiences with this dealer. the most recent. 1- Had my transmission replaced, they did a really bad job, hat to take it back because was leaking oil, they fixed, few days after that i did oil change, I found they only put one bolt to the cv axle!!! that will cause an accident, so i took a look closer to everything around the transmission they missed several bolts, all around the place, even a hose were disconnected, (not sure what hose was that) but it seemed like steering fluid. But I just let that slide... 2- Few months after that took my car for a check engine light on diagnosis, they told me i had a bad Air/Fuel ratio sensor (b1s1), price to replace it was $550. So I let them do the job, once I got home I checked and they replaced the wrong sensor!!! they replaced B2S1, so I had to take it back but they were "sure" they replaced the right one, but I have the factory service manual and I show them. So they ended agreeing with me. And replaced the sensor. Everything for nothing because I still had the problem. I took it for 3RDTIME, I had to pay the diagnosis fee again, and they told me I had to replace a bunch of stuff! Quote was over $5000, they said I needed spark plugs, catalyst converters, pack coils, valve covers and gaskets, and a lot more. I wasn't gonna pay that amount of money. Plus I was able to tell they weren't sure what was the problem. So I bought an OBD2 sensor and I did the job by my self. Scanned my car and the code was for the A/F ratio sensor DOWNSTREAM (B1S2). I replaced the sensor and the problem was fixed! 3- Right now I'm trying to buy some gaskets, I order them online and tried to pick them up there, once I got there they dint had my order ready, and the guy there said the part number that I was requesting didn't exist!!! How in the world I did the order then?! I did the order on the Nissan eStore webpage and that was the part number they had. He came with another part number but everywhere I check it says thats not the right part for my car. I EVEN CALLED OTHER DEALERS!!! AND THEY GAVE ME THE PART NUMBER THAT I HAD. I gave them the part that the guy gave me and they confirmed that it will not fit my car. I definitely would not recommend this dealer, They are rude and arrogant, I was able to order the parts from HILLS NISSAN. and they were even cheaper! To me it seems like they hire any unemployed person they find at the streets that dont know anything about it! More

So Fast I received an email notifying me my car was due for service. I made an online appointment from the provided link. I arrived for my appointment and was I received an email notifying me my car was due for service. I made an online appointment from the provided link. I arrived for my appointment and was told it would be approximately 1.5 hours. I took a seat in the lounge and within 15 minutes I was out the door. Couldn't have been a simpler process. More

Great Service! I received kind courteous professional service, from the service team at Jenkins Nissan. Sean Wren my service advisor and Donovan in the repair shop d I received kind courteous professional service, from the service team at Jenkins Nissan. Sean Wren my service advisor and Donovan in the repair shop diagnosed the mechanical problem dealt with my warranty company and handed me my keys back in a few days. They even loaned me a car while the repairs were being done. Thanks Jenkins Nissan I appreciate your service and I will have great things to say about your company to any one that asks. More

Service Steven was very helpful, engaging and professional when assessing my needs and providing updates while I waited. He provided a contact person for a se Steven was very helpful, engaging and professional when assessing my needs and providing updates while I waited. He provided a contact person for a service Nissan did not provide. More

Quick and Efficient You can tell all of these guys love what they do and believe in the Nissan brand. They aren't perfect and have messed up a time or two. However, the You can tell all of these guys love what they do and believe in the Nissan brand. They aren't perfect and have messed up a time or two. However, they are quick to make corrections, apologize, and take care of the customer. More