Jenkins Nissan - Service Center

I had a 8:00 Am appointment and it took two and a half hours to get a oil change and tire rotation because the guy wrote on the paper to be done at 10:20 Am. I thought the reason to make appointments was hours to get a oil change and tire rotation because the guy wrote on the paper to be done at 10:20 Am. I thought the reason to make appointments was to get in and out ahead of walk in I seen a couple who came in and dropped their vehicle off with no appointmentand was done within a hour. I am sorry but it doesn't take two and a half hours to do a oil change and tire rotation. More

I think I hit a sweet spot in my timing for service as there wasn’t a line at the service writers or to get into a service bay. Made my day! there wasn’t a line at the service writers or to get into a service bay. Made my day! More

The service center was excellent. They took me car in immediately and completed the service quickly. They even completed warranty service I had not scheduled. And the price was They took me car in immediately and completed the service quickly. They even completed warranty service I had not scheduled. And the price was great! More

Everything was great. They got me in and out in under an hour. Only suggestion would be even the most basic oil change places check things like brake wear and rotate tires for free. I think it’s a little ri hour. Only suggestion would be even the most basic oil change places check things like brake wear and rotate tires for free. I think it’s a little ridiculous you guys charge $20 for rotating tires and don’t check brake wear. More

Great place to lease a car! This is a great dealer to Lease a vehicle and service is usually very good. However yesterday, February 6th was not the best day for service. Over 2 This is a great dealer to Lease a vehicle and service is usually very good. However yesterday, February 6th was not the best day for service. Over 2 hour wait for an Oil Change and Tire Rotation with an appointment. After 2 hour wait had to go and ask the cashier where my car was and she had to go find my service agent (Angel) to find out car was finished and sitting in the pick up line. Not the best Customer Service in my opinion. More

Excellent service and tech Steven! He was patient with me and he explained everything and how the problem would Be fixed. I would go to him all the time. and he explained everything and how the problem would Be fixed. I would go to him all the time. More

Always receive excellent service when i go to Jenkins Nissan. They keep me updated with maintenance needs of my car at all times and recommend additional services as needed. Nissan. They keep me updated with maintenance needs of my car at all times and recommend additional services as needed. More

David Cogel was mean loud and verbally abusive. He had me crying with the way he treated me. I always tell the truth and all my experiences have been 5 stars until him. Please teach him to not be verbally crying with the way he treated me. I always tell the truth and all my experiences have been 5 stars until him. Please teach him to not be verbally abusive to customers. I always feel it’s how you treat someone in service represents how great your dealership is. More

Anthony told me #6 was misfiring. I asked if he took it and swapped with another to make sure, he said he did. If he did, he would have seen the oil sitting on top of the manifold. and swapped with another to make sure, he said he did. If he did, he would have seen the oil sitting on top of the manifold. More