Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,289 Reviews

2,289 Reviews of Jenkins Nissan - Service Center

Sort by
October 09, 2019

Oil change Anthony was friendly very personable. I have never had a bad experience at Jenkins NISSAN. I am moving to Alabama and hope to receive the same excelle More

by CYNDIWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2019

Great Service was great. Questions were answered regarding purchase of tires. Length of time waiting for car to be serviced was ok. Notified when car was More

by JHUITT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Anderson, Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we appreciate your business.

October 08, 2019

Great Customer Service Steven was very attending to my questions and explained exactly what I need it done. I drive a lot so I got for oil change every month and have always More

by vlipton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Nov 20, 2019 -

Jenkins Nissan responded

We are happy we could provide you with a positive experience! We appreciate your business.

October 07, 2019

Staff was professional. Steven was amazing Took my car in for my oil change and tire rotation. Took about 1.5 hours but they completed all the work. The only thing they forgot was to change my More

by dvlpp2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Souffornt
Oct 11, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we greatly appreciate your business.

October 05, 2019

Customer service in the service department was better than last 3 visits! I hope they keep it up. Consistency is everything. Service advisors are always friendly and More

by ahood8434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we greatly appreciate your business.

October 03, 2019

Fast and courteous Service was on time and got my oil changed fast. When I called to make the appointment, they got me scheduled quickly and at the time I needed. Very m More

by VANCHLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we greatly appreciate your business.

October 03, 2019

Excellent Service As always, you folks provide excellent service in a timely manner. The waiting area is very comfortable and you provide some snacks while customers w More

by MRMELGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Mcquire
Oct 11, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we greatly appreciate your business.

October 03, 2019

My Kicks first oil change ! Anthony was my service person. He was friendly knowledgeable helpful ....a nice guy! Friendly atmosphere! I enjoyed the complementary coffee! More

by 2VALLIANATOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I purchased the car January 2, 2019 and the sales person is no longer with Nissan but he was terrific!
Oct 11, 2019 -

Jenkins Nissan responded

Thank you for your feedback, we greatly appreciate your business.

October 02, 2019

It was off So Jenkins Nissan is the only place that I do take my car I normally have very good experiences this time they drop the ball my service guy forgot me More

by k.kona08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name because they never introduced themselves
Nov 13, 2019 -

Jenkins Nissan responded

We regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (863) 686-2800 so we can work towards a resolution. We look forward to hearing from you.

October 02, 2019

Pay for a service that I never get I make a appointment for a oil change, and tire rotations. They did my oil change but never did my tire rotation. Why I noticed because no marks on th More

by JONA20PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Cogle
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
218
...