2,140 Reviews of Jenkins Nissan - Service Center
Disappointment in parts issue No problem with oil change. When i placed by appt, I said I needed to replace my passenger mirror. Part in stock, $70. After 1 hr wait, found out the No problem with oil change. When i placed by appt, I said I needed to replace my passenger mirror. Part in stock, $70. After 1 hr wait, found out the labor to install was approx $88. Ridiculous as all that had to be done was snap out the cracked mirror and snap in a new one. I called from home and left a message at 4:30 8/1 to see if I could just buy the part-also had questions about brake flush and trans fluid. Call has yet to be returned. My husband went back today, which is quite far from our home, and bought the mirror and installed himself in a couple minutes. More
My Murano has been there since yesterday and still waiting! I am dissatisfied and was lied too! MyMarano is still in the shop yesterday I asked for a car to be loaned to me and was told there was no car avai I am dissatisfied and was lied too! MyMarano is still in the shop yesterday I asked for a car to be loaned to me and was told there was no car available for one week and today after my cars been there all day they offered me a loaner car. More
Excellent Service This dealership was great from the moment i walked in. The technician was great he updated every chance he got The wait was as expected not a min lo This dealership was great from the moment i walked in. The technician was great he updated every chance he got The wait was as expected not a min longer. I would recommend this dealership to others especially my family. More
Great service and people I have never been to an automobile dealer that gave such impeccable attention! Everyone was on there “A” game. Shaun Wrens, my service advisor could I have never been to an automobile dealer that gave such impeccable attention! Everyone was on there “A” game. Shaun Wrens, my service advisor could not have been better! Very professional. Work was completed in time frame promised. More
Excellent Service Jenkins Nissan are a superior and honest car service center in comparison to Brandon Nissan. Good review of services purchased with the advisor gave o Jenkins Nissan are a superior and honest car service center in comparison to Brandon Nissan. Good review of services purchased with the advisor gave opportunity to make adjustments and get only the services needed. Jenkins Nissan honors the appointment system and they are very efficient. My waiting time was between 1 hr to 1.5 as they promised. Service provided: oil change, air filters change, tires rotation, air conditioner flap valve replacement and multi points inspection. I’m satisfied with the service and outcome. Thank you Jenkins Nissan. More
Tire issues I purchased a new 2018 Frontier. The tires would vibrate so bad they would shake the vehicle. They attempted to balance a couple times. Instead of rep I purchased a new 2018 Frontier. The tires would vibrate so bad they would shake the vehicle. They attempted to balance a couple times. Instead of replacing with a new brand of tire, they just replaced the wheels and tires off a new truck. Same tire as before. Still shakes. Haven’t taken it back because they didn’t care before. Waste of my time. The whole dealership is a joke. More
Pleased The service advisor at Nissan Steven Souffron was very professional and very attentive to my needs. He also seemed to be very knowledgeable, apprecia The service advisor at Nissan Steven Souffron was very professional and very attentive to my needs. He also seemed to be very knowledgeable, appreciate how he keep me posted on status of my vehicle. More
Okay service Anthony that took care of the servicing of my car was fine and they did what was needed but when I came to pay, the checkout girls don’t even make eye Anthony that took care of the servicing of my car was fine and they did what was needed but when I came to pay, the checkout girls don’t even make eye contact and then I tried to ask some questions about my key that didn’t work and no one wanted to help me. We would go here more frequently if people were friendly and helpful but instead you’re missing business. More
Steven is the best! Just for an oil change is by far the best experience Steven is the guy to go to. I mean he gets things done and by that he always makes sure your sati Just for an oil change is by far the best experience Steven is the guy to go to. I mean he gets things done and by that he always makes sure your satisfied. He listens to you, very attentive, awesome, fast, reliable guy. I've bought 2 cars from here so far and the other side of customer service is great as well. I love Nissan Jenkins. And thank you Steven for always taking good care of me every time I go i appreciate the dedication. More
Good price and professional service David was great keeping me informed and went out of his way to insure I was satisfied. Always confident that I am getting great service at this dea David was great keeping me informed and went out of his way to insure I was satisfied. Always confident that I am getting great service at this dealership. People are very friendly. More