Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,061 Reviews of Jenkins Nissan - Service Center
Sort by
April 20, 2017
4 visits to fix A/C, still not cooling. In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & rech In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & recharge, a rats nest in air box and a leaking hose. My A/C blows air no colder than 54 degrees, no matter what setting is made. It should be 35-45. I'm into it for $360.00 so far and too many hours warming a chair in the waiting room. As of today A/C still will not cool the car. More
by Norman Gregoire
Employees Worked With
Nick S.
Helpful February 07, 2017
Will not recommend it. The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so yo The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so you have to come back for repairs. THAT IS LOW BOWLING. Stay away from service. You may buy it from them but go some place else to service even if they gave you free oil changes for life! More
by Nissanguy
Employees Worked With
Julio Rivera
January 08, 2017
vehicle purchase without two keys, had key programmed This dealership experience was the worst experience in my life, They promised me an additional key since they could not locate the second one anywhere This dealership experience was the worst experience in my life, They promised me an additional key since they could not locate the second one anywhere on the lot at the time of purchase.. I came back on Saturday and first time they ordered the wrong key for my vehicle, no big deal just come back the next weekend and they promised a full tank of gas which would have been great. Well next week go back drop my car off and they will bring me car to me. I call at 4:30 to check cause I dropped my car off at 12 and had heard nothing. Chad advised me my car had been dropped off with the keys in it and that he called me and left a voice message which I never recieved. NOT at my HOUSE really does this really happen!!! I am in shock needless to say the young girl went back to home she dropped my car off not at MY ADDRESS and brings it to me and states the same address is on the other side no sweetie this is my address and google will take you to the correct address they did apologize, but then I get in my car and the tank is empty not even a tank of gas filled up as originally promised!!! Has this ever happened to anyone cause I find this completely unacceptable for any business and there is nothing that can fix this kind of experience I am beyond upset and want everyone to know! Stay Away is my word of advise! More
by ddieze11
Employees Worked With
Chad in the service department
August 09, 2016
DO NOT BUY A CAR FROM THEM-FRAUD Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues relate Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues related to the car everyone at the dealership becomes nasty and will refuse to fix the issues!!! They hire outside companies to also do work on your vehicles which are not cover my Nissan warranties. When problems arise they become belligerent and have the outside companies to call and threaten you. The price may be great but not worth it, go to another area dealership to purchase your vehicle. More
by Unhappynissan
Employees Worked With
Glen McGuire, Mario Dorado, Chris Faulkner, Marcus Ruggiero
November 03, 2014
Great service! I have had great experiences with service here! Most of the time I had Chris as my service advisor and he is amazing! He always goes out of his way to I have had great experiences with service here! Most of the time I had Chris as my service advisor and he is amazing! He always goes out of his way to make sure that I am well taken care of. Could not ask for more! More
by emily.pack
Employees Worked With
Chris Faulkner
July 17, 2014
Horrible Experience with Continued Lies Purchased a brand new Nissan Altima June 2013. Had issues starting 1 week later. Passenger Airbag would turn off and radio would go black. Have taken Purchased a brand new Nissan Altima June 2013. Had issues starting 1 week later. Passenger Airbag would turn off and radio would go black. Have taken my car back 6 times total- and yet to be corrected. Krista from inside sales called and represented herself as "Upper Management" at the facility. Basically just tried to get me to buy a new car. Stated she would take care of radio and seat issues. Parts dept calls me today to state they knew nothing about the radio after Krista stated it had been replaced. Another Nissan Employee clearly doing an excellent job of misrepresentation. Would not recommend this location to anyone. More
by kaparsons06
Employees Worked With
Tom Baughman, Ted Payne
June 12, 2014
Awesome Service I have had to replace a tail light, have a 15,000 mile check up and basic oil changes all in the last 2 months... I also had a key fob issue. The ser I have had to replace a tail light, have a 15,000 mile check up and basic oil changes all in the last 2 months... I also had a key fob issue. The service department was outstanding in helping me understand and get everything squared away nicely. More
by Lisag97
Employees Worked With
Tom Baughman, Caitlin Aycrigg
November 04, 2013
I purchased my car from this dealership in 2009 and was the biggest mistake I have ever made. I have an Altima and every single part has had to be replaced. When I told them my transmission was shaking the the biggest mistake I have ever made. I have an Altima and every single part has had to be replaced. When I told them my transmission was shaking they replaced it but after a review from their master mechanic after the second one started doing the same thing, it was discovered they do not know who to fill the transmission fluid properly. And they are a certified mechanic!!! My moonroof has been leaking for the past three years and each year they swear its fixed only to have to go back a few months later because they didn't fix the problem. The worst part about this dealership is that they have damaged my car almost everytime they have it but will not do anything about what they have done. Do not use this dealership for anything. You can get their general manager to ever contact you. I would truly recommend not ever buying a Nissan vehicle, as they do not stand behind their products. More
by Unhappynissan
Employees Worked With
Everyone
January 26, 2011
I needed to get a oil change and tire rotation on my car, and Mike was the first person that came out to get my information from my car. He was very nice and patient while I was gathering all my stuff from m and Mike was the first person that came out to get my information from my car. He was very nice and patient while I was gathering all my stuff from my car. I believe he is a prime example of what a great employee is!! Thanks again Mike for all your help!--- Virginia More
by Virginia0820
Employees Worked With
Mike Night
January 25, 2011
Michael was very patient and helpful when I was explaining the problems with my car. He took the time to explain all the options that we could take. He took the time to go over the bill and ex pla explaining the problems with my car. He took the time to explain all the options that we could take. He took the time to go over the bill and ex plain what each charge meant. I believe he is a great assest to your company. More
by Tonyg1964
Employees Worked With
Mike knight
