Jenkins Nissan - Service Center

Although everyone was courteous and explained what needed to be done, we had to go back a second time to get the same thing repaired. We are busy and taking this extra day was difficult and would have welcom to be done, we had to go back a second time to get the same thing repaired. We are busy and taking this extra day was difficult and would have welcomed a home delivery for the second day we had to return More

I have had to bring in my car 5 times for service now. Each time has made regret ever buying a car from Jenkins. I will never buy a car there again. Each time has made regret ever buying a car from Jenkins. I will never buy a car there again. More

Lies,Says services will take 30 minutes and two hours later service is still not done. (Only replacing broken bolts on driver seat under warranty) later service is still not done. (Only replacing broken bolts on driver seat under warranty) More

I am very disappointed in Jenkins Nissan. I saw only 1 service representative wearing a mask, all of whom were in direct contact with customers. It appears to be a choice, which is irresponsible. I unders service representative wearing a mask, all of whom were in direct contact with customers. It appears to be a choice, which is irresponsible. I understand if a service technician doesn’t wear one while working on a vehicle by themselves, however all employees were interacting with each other and customers without any regard to precautions. There was absolutely zero social distancing inside. There is plenty of seating, would it be difficult to place a sign on every other seat saying not to sit there? The 2 girls at checkout put their masks on when I approached because they saw I was wearing mine. Besides from doing the right thing for your employees and customers, it’s actually the law. I could tell I was not the only uncomfortable customer inside. My car was not sanitized, not even a paper mat. Thankfully I was warned before coming, so I brought my own wipes to wipe down my car, since you can’t provide the 30 sec service to do so. Besides the COVID precautions being completely ignored, the level of service has decreased over my time of being a loyal customer, in which myself and family have purchased several vehicles over the years. However, you have no problem approaching my father in law saying you are interested in purchasing his vehicle because he takes good care of it. When he was in for service 2 days before me his experience and disappoint level was the same as mine. So I can tell you my experience was not an isolated situation. Your company is upsetting a variety of demographics. In a time when businesses are forced to be creative and step up to the plate, yours is failing miserably. What reason do I have to continue giving you my business? More

Jenkens Nissan always deliver an excelent customer service. I have been using Jenkens Nissan for over ten years and very satsfied. I trave 60 miles one way to Jenkens Nissan. service. I have been using Jenkens Nissan for over ten years and very satsfied. I trave 60 miles one way to Jenkens Nissan. More

Jenkins Nissan is the only place that will service my car. I have Absolutely no complaints or issues never had nor will. Service advisors are always amazing and helpful. Even if your regular service advi car. I have Absolutely no complaints or issues never had nor will. Service advisors are always amazing and helpful. Even if your regular service advisor is not available, someone on the floor is more than happy to assist More

I was able to go in and get my vehicle done in a timely manner. Everyone was very professional and nice. I enjoyed the my service manner. Everyone was very professional and nice. I enjoyed the my service More

It took nearly two hours to complete my oil change. The staff was friendly and professional but I felt that two hours was to long staff was friendly and professional but I felt that two hours was to long More

Always quick. Great staff, great service! Thanks for Always quick. Great staff, great service! Thanks for everything guys. Can’t wait to come again!!!! Social distancing is always mandatory there😃� Always quick. Great staff, great service! Thanks for everything guys. Can’t wait to come again!!!! Social distancing is always mandatory there😃😃 Very clean keep up the good work! More

My first experience serving with Jenkins was exceptional. I was in and out in a minimal time, which is very professional and caring of customers time. I was in and out in a minimal time, which is very professional and caring of customers time. More