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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,328 Reviews

2,328 Reviews of Jenkins Nissan - Service Center

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September 14, 2020

The only thing that needs to be worked on. Clean your mess back up. Don’t leave grime on the vehicle and don’t clean it back up. More

by folakejackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
September 14, 2020

If you choose service it goes to a VM that is full! When you do finally get a human, you have to wait time for a service advisor to answer and that is another 20 minutes. Girls that answer the phone are rud More

by cdharrison0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Service team was excellent-it was the part (compressor) that was installed last year under warranty the gave out with in a year time frame is what I am dissatisfied with. More

by WATKINS.NIDJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez, Darrell Jarvis
September 14, 2020

Angel was awesome! Told me how long my oil change would take and they were done with it in half the time. Angel also helped get my battery replaced under warranty so it wouldn't leave me stranded again. More

by Pat Deweese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
September 14, 2020

I brought my 2018 Nissan Sentra in for a routine oil change with no appointment. The Service Tech was very professional and had me in and out in little to no time at all. In addition to the oil change More

by rhornsby2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
September 13, 2020

Robin was terrific! Told me how long my oil change would take and was right on the money, even on a busy Saturday. Will definitely be back. More

by FlatsDiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
September 11, 2020

I have dealt with jenkins nissan since the 90's and I have always felt it was excellent --whether it was service or sales; very friendly and professional. However, the person who got my keys and wrote t More

by chrn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jarvis
September 11, 2020

Always great service without a doubt. Wet complete in answering my questions. And kept me completely upstaged on any changes that might have occurred if there was anything unforeseen. More

by X72mini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wren
September 11, 2020

Your service Rep. was excellent, oil and filter change also excellent, Car Wash NOT SO MUCH. NOT DRYED, NOT SWEPT, I COULD GET A MUCH BETTER WASH AT A GAS STATION AND FOR A LOT LESS THAN $10.00. More

by don4739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
September 11, 2020

My service representative, Robin, was the best rep I've experienced anywhere. The visit was timely and efficient.She kept me well informed and was very personable. Was treated extremely well. Thanks Robin. More

by edsteimle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
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