Jenkins Nissan - Service Center

Its a car dealership. Expect the standard stuff like they are going to "dicker" between you and management, Finance is going to try to upsell you and make you buy extra product to help pad the bottom li they are going to "dicker" between you and management, Finance is going to try to upsell you and make you buy extra product to help pad the bottom line. Service is going to be reliable and responsible, but will also recommend things beyond what you essentially need and will also take a lot more time to complete things than a jiffy lube. That said, I have bought three vehicles here, and have/had all three serviced there. More

Pleasant attitudes, kept me informed. Ran over expect wait time by about 30 minutes. An hour and a half appointment is too long a time frame for an oil change. wait time by about 30 minutes. An hour and a half appointment is too long a time frame for an oil change. More

James did a great job servicing our car. He was very personable, courteous, and kind. He was very professional in his dealings with my wife and I. personable, courteous, and kind. He was very professional in his dealings with my wife and I. More

Robin Rockey CARES !!She absolutely went Robin Rockey CARES !! She absolutely went over-and-beyond to make sure my Nissan Rogue received all the service that it needed and I left as a very Robin Rockey CARES !! She absolutely went over-and-beyond to make sure my Nissan Rogue received all the service that it needed and I left as a very HAPPY customer Having experienced less than good customer experiences from another Nissan dealer / service center that is closer to where I live, I don't mind driving the extra 10 miles to have my Nissan serviced at Jenkins Nissan Lakeland, or pay the fair and reasonable cost for a 'value-added' experience. The top-notch professional customer service I receive from Robin at Jenkins Nissan is simply another example of why I only trust Jenkins Nissan Lakeland to take care of my car. Lita More

I bought my Nissan at this dealership in 2017 and I've been very satisfied with every service they've performed on my vehicle. They have always gone out of their way to take care of me. I will never go an been very satisfied with every service they've performed on my vehicle. They have always gone out of their way to take care of me. I will never go anywhere else for service or future vehicles. More

Horrible service! Oil change appointment was at 12:30pm. Didn’t check out till 5pm. Despite my truck being well maintained, they always find an expensive repair. Didn’t check out till 5pm. Despite my truck being well maintained, they always find an expensive repair. More

I have always been treated great every time I go for service. Always. I also recommend them to buy your next car from them as they work hard to get you the best deal on the car you want service. Always. I also recommend them to buy your next car from them as they work hard to get you the best deal on the car you want More

Ana aria Rivera was very attentive took his time to explain all I needed done. Always get great service here. He let me know it was going to be a long wait that day so I could make plans for a ride. explain all I needed done. Always get great service here. He let me know it was going to be a long wait that day so I could make plans for a ride. More

Asked the service write up person to have the car pulled around to handicap spot and she pulled it to a regular spot. Extremely hard to get in car. Noth of us walk with walkers. She needs to listen to her c around to handicap spot and she pulled it to a regular spot. Extremely hard to get in car. Noth of us walk with walkers. She needs to listen to her clients. Not a could impression. More

Service rep was very professional, courteous, & knowledgeable. Knew exactly what was needed for the job. Work was completed in a timely manner. And other services were recommended in the future. knowledgeable. Knew exactly what was needed for the job. Work was completed in a timely manner. And other services were recommended in the future. More