Jenkins Nissan - Service Center

Prompt, professional service. Great great great job. I am trying to get to 25 words so you will accept this post. Wow. That is a lot. trying to get to 25 words so you will accept this post. Wow. That is a lot. More

had to return the car the same day to Nissan for worse rattle than what it came in with. still have loaner after a week rattle than what it came in with. still have loaner after a week More

Anthony provided excellent customer service and was incredibly thorough when providing me details on my recent routine service. He was knowledgable and very professional. I will schedule another servic incredibly thorough when providing me details on my recent routine service. He was knowledgable and very professional. I will schedule another service appointment based on Anthony's customer service. More

I do not have twenty five words to say about my painful visit It was necessary for the repair & could not be done without the visit visit It was necessary for the repair & could not be done without the visit More

I think is good service but you waite alittle to long for service to get done i waited for over 3 hours for oil change and tire rotation and I had an appointment should be a little faster. for service to get done i waited for over 3 hours for oil change and tire rotation and I had an appointment should be a little faster. More

I hope someone at Jenkins Nissan does read this feedback. It was a nightmare for me on 11/24/20, came in for a simple oil change but spent more than 3 hrs there. I traveled from Winter haven to Lakeland at It was a nightmare for me on 11/24/20, came in for a simple oil change but spent more than 3 hrs there. I traveled from Winter haven to Lakeland at least 45' one way. I was out about 10:20a but had to be back b/c the engine loud, annoyed humming noise after the oil change. Robin Rockey looks annoyed when she saw me back... It turned out that the technician let the air filter unlatched. Robin rubbed it off...You're Ok, go, go... and offered no apology for my inconvenience. I know it's $6 for oil change but it is part of Jenkins Nissan commitment when I bought the car from you. I feel that the staff treated me like dirt. No one bothers to wear face mask to protect themselves for the customers. It is very bad experience for me. Thank you if you read this feed back. H Cox More

I have never had anything but wonderful service from Dave the manager to Susie the coordinator the super service writer. I think you guys are doing a wonderful job. Al Dodson the manager to Susie the coordinator the super service writer. I think you guys are doing a wonderful job. Al Dodson More