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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,335 Reviews

2,335 Reviews of Jenkins Nissan - Service Center

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December 12, 2020

Had a great service job done at Jenkins it was well done and faster than we where told so happy to be out sooner seeing that I live 2 hours away More

by hughesdjessy
Recommend Dealer
Yes
Employees Worked With
Naca
Jan 12, 2021 -

Jenkins Nissan responded

Hughesdjessy, we're happy to hear you had such a positive experience with our team! Hughesdjessy, thanks for taking the time to leave a review.

December 11, 2020

I used to get better service at Jenkins. I bought my car with a great sales person too bad he is not there anymore. I was very disappointed. More

by MARCOSBMEDEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
Jan 12, 2021 -

Jenkins Nissan responded

Hi Marcosbmedeiros, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (863) 686-2800 to speak to our manager directly.

December 10, 2020

Great customer service with professionalism. Their Great customer service with professionalism. Their work is always top notch quality. This is why I only trust Jenkins Nissan to service my Nissa More

by mscuen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Mscuen, we are so happy to read such a great review about Jenkins Nissan, Inc.!

December 09, 2020

Friendly and knowledgeable staff. The service team rocks! I was so pleased with Robin's professionalism. Robin showed compassion. Robin was very easy to work with. Thank you Robin!!! More

by THERESADUNBAR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Hi Theresadunbar18, thank you so much for your positive comments about Jenkins Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Jenkins Nissan, Inc.

December 08, 2020

My appointment was at 9:20 for my first oil change on my 2020 Nissan. After over an hour of waiting I asked how much longer it would be. I finally left there at a little before 11:00. we have used this deal More

by KARENLAKELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Baylor Duncan
Jan 12, 2021 -

Jenkins Nissan responded

Hello Karenlakeland, we appreciate you taking the time to leave us this feedback.

December 08, 2020

Very informative when it came to detailing problem with transmission. Anacario informed me issue is covered under extended warranty which I am grateful since he said it would be $4500 out of pocket. Vehicl More

by Charlie089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Jan 12, 2021 -

Jenkins Nissan responded

Charlie089, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Nissan, Inc.. We hope to be of service to you again in the future. Best wishes, Jenkins Nissan, Inc.

December 07, 2020

I was very uncomfortable that most of your service techs and office staff were not wearing masks, it shows very little respect for your customers. More

by Raquel700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady that drove me back to work and then picked me up, was excellent., Angel Colon
Jan 12, 2021 -

Jenkins Nissan responded

Hello Raquel700, we appreciate you taking the time to leave us this feedback.

December 07, 2020

Jenkins Nissan continues to meet and exceed my expectations. Very efficient,courteous and friendly! I will continue to bring my cars to Jenkins Nissan! Yes! More

by ESIERRA375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wren
Jan 12, 2021 -

Jenkins Nissan responded

Esierra375, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Nissan, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2020

Over 3 hours waiting time for oil change plus not even a single one from Nissan team was wearing a mask in this pandemic time ,no safety no good service. More

by AZIZO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not remember the name
Jan 12, 2021 -

Jenkins Nissan responded

Hi Azizo86, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (863) 686-2800.

December 05, 2020

Service to me vehicle was OK---Was very DISAPPOINTED while we are in this pandemic to see VERY FEW employees wear masks---VERY VERY DISAPPOINTED More

by henn2COR129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DON'T KNOW NAME
Jan 12, 2021 -

Jenkins Nissan responded

Hello Henn2cor129, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (863) 686-2800 so we may identify ways to improve your experience.

Jan 14, 2021 -

henn2COR129 responded

Calls phone number sent and was left on hokd

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