Jenkins Nissan - Service Center

My experience with the Service Dept., Robin Rockey in particular was very good. I arrived a little early but that didn't appear to be a problem. Sitting area was neat as was the restroom. particular was very good. I arrived a little early but that didn't appear to be a problem. Sitting area was neat as was the restroom. More

Good, but right before I was able to leave they had to take car back a check alignment again because of how specs looked. Should have checked that prior to telling me car was ready. take car back a check alignment again because of how specs looked. Should have checked that prior to telling me car was ready. More

Everyone was nice and friendly. The sitting area was very clean even the restroom. They had snacks and refreshments for the customers and constantly updated me on the progress. clean even the restroom. They had snacks and refreshments for the customers and constantly updated me on the progress. More

Service incomplete. Svc. Manager did not review report with me. This was my second visit to the service department. The first was unscheduled, so I thought it was just an inconvenient time. This time I sc with me. This was my second visit to the service department. The first was unscheduled, so I thought it was just an inconvenient time. This time I scheduled the service in advance, even selecting the services I requested. I was treated as an inconvenience and the service was not completed. The service report indicated an issue, but I’ll never know because the service advisor obviously didn’t have the time for me. More

Sean is always super friendly and helpful as a service manager. He takes the time to explain and listen and always a pleasure to work with manager. He takes the time to explain and listen and always a pleasure to work with More

My car was about to die when I arrived at the dealership at about 8:30pm on a Friday night. I was so scared I would not make it. I was sure I would have to leave it there and find a way to get you the key at about 8:30pm on a Friday night. I was so scared I would not make it. I was sure I would have to leave it there and find a way to get you the key. However, just as I arrived the staff was pulling down the bay doors and stopped to allow me to come in. They took care of me and I was able to leave there knowing that my car was being taken care of. Thank you so much to the team that was there that night. More

Not a single mask in the joint. Not very polite. Like ever. This place makes me miss my previous dealership in clermont, if you’re willing to drive that one is much better. ever. This place makes me miss my previous dealership in clermont, if you’re willing to drive that one is much better. More

Not a long wait for oil change, also he let me know what was recommended at that service interval. We nice to work with great price $6 was recommended at that service interval. We nice to work with great price $6 More

The service is always amazing!!! I’m always in and out very quickly. They always tell me exactly what needs to be done without trying to sell me a bunch of unnecessary items!!! very quickly. They always tell me exactly what needs to be done without trying to sell me a bunch of unnecessary items!!! More

I always visit this dealership for all of my service needs. The customer service is always great and I am always pleased with the service I receive. needs. The customer service is always great and I am always pleased with the service I receive. More