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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,335 Reviews

2,335 Reviews of Jenkins Nissan - Service Center

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January 08, 2021

Scheduling got me in the day I asked. Lopez showed up right away for assistance, the waiting time was not too long. Informed on my vehicle. Thank you More

by lori.cutts102968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
Jan 12, 2021 -

Jenkins Nissan responded

Lori.cutts102968, we're happy you found our staff to be so supportive during your experience here at Jenkins Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 08, 2021

In service areas within 15 minutes of appointment. Battery replacement. No issues. Have used Jenkins Nissan for over 25 years. No disappointment so far. Pricing is fair. More

by Lan1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jenkins Nissan responded

Hi Lan1948, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 07, 2021

angel made it possible for me to be on my way home back to clermont,fl quickly and the service was awsome....thanks for all the update on my car.....jane More

by jmfields005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
Jan 12, 2021 -

Jenkins Nissan responded

Jmfields005, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jenkins Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 07, 2021

I love coming here for service on my 2018 Nissan Rogue. They treat me like a human being and inform my decisions without trying to upsell me on unnecessary work. More

by ryan-criss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jenkins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2021

Love the service Robin and the team provided me. I know is a great service because was not my first time. I could visit near by place but I always prefer Jenkins Nissan in Lakeland. More

by km.alamo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2021 -

Jenkins Nissan responded

Hi Km.alamo45, thank you so much for your positive comments about Jenkins Nissan, Inc.! Km.alamo45, thanks for taking the time to leave a review.

January 03, 2021

I called ask about car when it was post to be ready it wasn’t said they would call when car was ready they didn’t. I drove car off at 8:00 am for a two hour job didn’t get it back till about five More

by seanchang1976
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
January 03, 2021

Great service! Went above and beyond. Would recommend to family and friends. Finished in a timely manner. The service manager was informative, courteous and helpful. More

by stneely222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Vince Mcquire, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
Jan 12, 2021 -

Jenkins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

January 01, 2021

After leaving we read our paper work & it showed our battery ready was bad, and to replace it. But no one ever went over this with us and the fact that they replaced our battery not long ago. More

by FARRAHREAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Vince Mcquire, Sean Wren, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
January 01, 2021

Waited 20 min to get checked in and on top of that I got skipped two times while waiting. When I finally got checked in a lady advisor with blonde hair, heavy set was in a bad mood not very friendly to me. More

by amy.lancers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall the advisors name. Although she has blonde hair and is heavy set.
December 30, 2020

I went to the dealership for an oil change and it was recommended by your rep Naca Rivera that I should also replace my air and cabin filters. He went on to explain that it prevents mold in your car. I t More

by evilernie1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rivera, Naca
Jan 12, 2021 -

Jenkins Nissan responded

Evilernie1965, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Jan 12, 2021 -

Jenkins Nissan responded

Evilernie1965, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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