Jenkins Nissan - Service Center

It was a great service for the car and in good time. Will recommend because the part and work are guaranteed the service representative also help us with the best price. recommend because the part and work are guaranteed the service representative also help us with the best price. More

The service was great 👍. The representative who took care of my car was pleasant and courteous. My concern was there was no protection against coronavirus. care of my car was pleasant and courteous. My concern was there was no protection against coronavirus. More

Great dealership just had to wait too long after making an appointment. The people are friendly & seem to be knowledgeable on work they need to be done. an appointment. The people are friendly & seem to be knowledgeable on work they need to be done. More

Mike was excellent! Great customer service! Went out of his way to make sure we knew all the options available with our vehicle. The transition from the old car to the new car was a breeze. his way to make sure we knew all the options available with our vehicle. The transition from the old car to the new car was a breeze. More

I was greeted warmly and provided great overall service support. Robin R. went the extra steps to ensure I received my customer appreciation from my previous service visit. support. Robin R. went the extra steps to ensure I received my customer appreciation from my previous service visit. More

I appreciate Sean. He seems to really care and get the job done. Sean will be my go to guy anytime I need service. Thank you. job done. Sean will be my go to guy anytime I need service. Thank you. More

I received great service, and I was very impressed that the service was so quick and thorough. Everyone there was very approachable, friendly, and helpful. the service was so quick and thorough. Everyone there was very approachable, friendly, and helpful. More

My wife set my appointment and I brought in the vehicle and I was asked if I had the confirmation. At the time, I did not. I was made to understand that they need to have the ticket confirmation because and I was asked if I had the confirmation. At the time, I did not. I was made to understand that they need to have the ticket confirmation because they " don't accept walk ins". The comment (1) insinuated that I lied about having the appointment and (2) that if could not produce that ticket that I would not be seen. Fortunately, I was able to contact my wife and have her send me the confirmation. You guys should have a record of the appointments made in your system. I should have been able to identify myself and be taken to the desk where our name would be found and then be processed for servicing. Your system is antiquated. On top of it, I should have not been made to feel like I would not be seen/serviced. Check that vehicle record, this car is in that center for check ups, oil changes routinely and to be honest you don't reserve it. As a result, I am considering using you guys for minor work and giving any major work to the small guy who can appreciates their legacy customer. In this oncoming economy, how do you expect to keep that location profitable? Are you really selling that many cars? Your management team better wake up. I blame 60% of this experience on the management and 40% on the rep. More