Jenkins Nissan - Service Center

Robin did a great job communicating everything my car needed and price. The work was done on time and I am very satisfied with it. needed and price. The work was done on time and I am very satisfied with it. More

I had a great experience getting my car serviced by Naca Rivera! He knew exactly what my car needed, how to get it fixed and got it done within 20 minutes! He is great with people and gives excellent custom Rivera! He knew exactly what my car needed, how to get it fixed and got it done within 20 minutes! He is great with people and gives excellent customer care! 10/10 recommend going to see him when you need your car serviced. You know he has a great understanding and passion for his career! More

The service that I experienced at Jenkins Nissan was phenomenal. Very friendly and honest about my car's situation. Would definitely come back again when I need service. phenomenal. Very friendly and honest about my car's situation. Would definitely come back again when I need service. More

Sat at dealership for 3.5 hrs for oil change and check car for fast idling... NO excuse to make me wait like that and then blame it on covid!! I have better places to be then in a waiting room! car for fast idling... NO excuse to make me wait like that and then blame it on covid!! I have better places to be then in a waiting room! More

Service was good and expedient, and the work was done when they promised. I did leave while the work was being performed. While off-site, I tried to call to verify the status of my vehicle, I called no when they promised. I did leave while the work was being performed. While off-site, I tried to call to verify the status of my vehicle, I called no less than three times, spoke with at least four different individuals, and was on hold for over 20 minutes. I never spoke with my service adviser, nobody else could help me, nor was anyone able to confirm the work on my vehicle was completed. When I returned to the dealership, my vehicle was ready and I mentioned my inability to get through on the phone to the service advisor, who apologized and left it at that... Also, when asked if my multipoint inspection was completed (I like to see how the rest of my vehicle looks), I was told they got oil on the form and was thrown out; however, my vehicle "was in good shape." I'm still not convinced the multipoint inspection was ever completed. All in all, one of the better service trips, and I would return if I needed to A suggestion for the dealership - please share with your staff that customer satisfaction begins when the phone rings. Otherwise, the service was completed and I am happy with the final product of the CVT service. More

Very professional and courteous, I have been a customer for years. It would be a wise decision if anyone would give Jenkins Nissan their business for years. It would be a wise decision if anyone would give Jenkins Nissan their business More

The Rep, Anthony was very professional and displayed great customer service. Anthony kept me updated regarding the status of my car and immediately contacted me when my vehicle was ready to be picked up great customer service. Anthony kept me updated regarding the status of my car and immediately contacted me when my vehicle was ready to be picked up. More

My car has been so perfect since 2012. Had no major problems in my car for all these years. However now, my car had a problem and nothing is now good since Nissan worked on it. It just was expensive problems in my car for all these years. However now, my car had a problem and nothing is now good since Nissan worked on it. It just was expensive to pay for the work, but the work done did not get the car fixed correctly. And the car is still not fixed and they sent us to another mechanic shop. More

We have a small fleet of the NV200, commercial account. Having to return 2 to 3 times with in days for the same issue on Multiple vehicles not just one. Costly for our company as well as yours. Also, we Having to return 2 to 3 times with in days for the same issue on Multiple vehicles not just one. Costly for our company as well as yours. Also, we have a bumper to bumper warranty, but are being advised now that many of the parts are not covered, most major items are covered...not what our sales rep. told us. Staff is friendly and professional. I gave only 2 stars but this is for our recent service. Our service in the past seemed to be much better. Thank you. More

Had to bring in my pathfinder for service repairs, and worked with Naca. Naca was super helpful and explained what was wrong in ways I could understand! He was great to work with and communicated updates. worked with Naca. Naca was super helpful and explained what was wrong in ways I could understand! He was great to work with and communicated updates. Problem was discovered and fixed in a timely manner. There also happened to be a manufacture recall on my car and Jenkins Nissan made me aware and repaired it right away while it was in there. Thanks so much! More