Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,341 Reviews

2,341 Reviews of Jenkins Nissan - Service Center

Sort by
April 21, 2021

Robin was great. She took care of me wonderfully. I was in and out with minimal wait time. Staff was kind courteous and attentive to my needs. More

by ZORYMAR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
April 21, 2021

Everything went really smooth from the time we checked in with Robin. She kept us up with anything they thought needed to be done! Also the building was kept very clean in the waiting area and the Rest roo More

by lrudinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
April 16, 2021

Needed emergency car repair was able to get the car to the dealership only to get it back the following Wednesday to only need a new battery of which the dealership had already replaced a few months earli More

by REGGIEMARTIN1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
April 15, 2021

My service work was done with in the time I was told it would be. They even found and fixed a loose peace of trim around my windshield. More

by FARMDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert E Cook
April 15, 2021

Took over a hour for an oil change. The dipstick was bent and they spilled oil all over the motor. They smeared grease and oil on the front bumper and left a greasy footprint on the back bumper. More

by KARLRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department, Jim Thrower
April 15, 2021

Bought a new Murano and the liftgate needs to be adjusted. Mark Lopez said Nissan has to approve it, it has been well over 2 weeks and still nothing. Can't get any help or satisfaction with issue. More

by KARLRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
April 15, 2021

Angel was awesome. Great customer service and thoroughly explained everything to me. Nissan could improve on their service times. An oil change and replacing a tire is a bit much for a 3 hour wait with an a More

by crystalthompson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
April 14, 2021

My service advisor was Robert E Cook. He is very courteous and greeted and came to me when I parked my car behind two vehicles. He explained the services required. More

by MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert E Cook
April 13, 2021

i went in for a oil change and a rotation for my car and paid for both only to find out the oil change was the only thing done. not to mention the countless time ive called about a piece of my car has been More

by estone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Colon
April 13, 2021

Service for my vehicle was completed within the timeframe expressed. Schedule an appointment online where is quick and easy. Checking in at the dealership was quick and easy. Beverages and snacks were availa More

by evonne9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
...
158
...