Jenkins Nissan - Service Center

Waited almost three hours for an oil change. No since of urgency and terrible customer service. I called a week ahead for another issue and was advised my car could not be looked until a month from the init urgency and terrible customer service. I called a week ahead for another issue and was advised my car could not be looked until a month from the initial call. If you’re short staffed hire more people. It’s absolutely ridiculous and disrespectful to have someone wait almost three hours for an oil change. Went Maus Nissan in Tampa and was taken care of within an hour. This is the Nissan dealership I will go to for now on and I will never come back here. You should model your service shop like Maus Nissan. More

They have always been polite, professional and address any concerns I may have to my satisfaction every time I've been there for service as well as when I purchased my vehicle. any concerns I may have to my satisfaction every time I've been there for service as well as when I purchased my vehicle. More

I had a warranty issue with my visor I called that same day, they advised me I could come in n that same day. I arrived they replaced my visor in a timely manner. day, they advised me I could come in n that same day. I arrived they replaced my visor in a timely manner. More

I was quite amazed that the employees who deal directly with customers did not wear masks. I hope in the future they will wear masks. with customers did not wear masks. I hope in the future they will wear masks. More

Very knowledgeable service personnel and always a good experience. Michael was careful with the vehicle requirements and made sure to check past history of services before making any new recommendations. experience. Michael was careful with the vehicle requirements and made sure to check past history of services before making any new recommendations. More

Excellent service and care. All of my requirements were met and handled wonderfully. I’ll be sure to come back for any of my vehicle needs. met and handled wonderfully. I’ll be sure to come back for any of my vehicle needs. More

My recall warranty issue was a complete disaster with this dealership. I had to remove my car from this dealership and take it elsewhere to get the customer service attention that was fairly needed. How this dealership. I had to remove my car from this dealership and take it elsewhere to get the customer service attention that was fairly needed. How this was handled from upper management was very poor. You have lost my business for sure. More

Anthony provided us with phenomenal customer service, a loaner vehicle and an excellent value for the price we paid! I would definitely recommend Jenkins Nissan! loaner vehicle and an excellent value for the price we paid! I would definitely recommend Jenkins Nissan! More

I was advised the oil change and tire rotation would take an hour, but took 1h 45 to get out do I was late to an appointment. I was advised needed brake and trans flush but when I called to inquire and advis an hour, but took 1h 45 to get out do I was late to an appointment. I was advised needed brake and trans flush but when I called to inquire and advised these should’ve been done when I purchased the vehicle in oct 2020 I was told they were already done and mistake. Leaves me very little confidence in your service dept. More

i like the service and the people but there always good news bad news i get an oils change but there is always something else needed news bad news i get an oils change but there is always something else needed More