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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,342 Reviews

2,342 Reviews of Jenkins Nissan - Service Center

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May 28, 2021

My service was timely and effective. Mark Lopez is an excellent service manger and I come to Jenkins due to him. I will be back. More

by jenniferhoyle07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
May 27, 2021

It was great service , fast and very nice people that toke care of my car ! i would reccomend and will be coming back for any needs! More

by nataliepadron13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Sean Wren, Robin Rockey, Dylan Craig, Anacario Rivera, Angel Colon, James Johnson, Darrell Jarvis
May 25, 2021

It was an overall good experience! They fixed my car, but there was confusion with when I would get my car back. It was frustrating at times, but the workers were friendly. More

by PAYNEJULIA782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021

U went to the dealer Saturday 22 to do oil change and the alternator belt and on Sunday we heard a noise when I move the car, today Monday 24 the noise was worse when I checked it's was the belt that is torn More

by melyqr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Alvarez, Tech Terence c Covin
May 23, 2021

This time I was treated right! Anthony was pleasant and he looked into everything I told him to check! He even checked the cigarette lighter which I had been told I would need to make a separate appointme More

by ESIERRA375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

I have had no problems with service there. Most of the service advisors are pretty friendly, and courtesy. They keep you updated on your repairs More

by KVWYNN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lopez
May 22, 2021

As we walked in for my wife car to be service the moment we walked in a person from the service department walked up to us. While waiting we browsed the car lot a we were approached within fives minutes whi More

by mulh210a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Kenworthy
May 21, 2021

My appointment was at 3 pm I arrived at 2:10 pm did not get checked out until 4:45. Not happy with the wait time. More

by annapaduani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Villegas
May 21, 2021

Great and friendly staff. The dealership was very clean inside as well. Service was timely and explanation of service and inspection was thorough. Technician was very knowledgeable. Booking service was eas More

by nelisa_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
May 20, 2021

I've bought 9 Nissan's from Jenkins Nissan and their customer service has gone down hill over the years. This last service appointment was terrible. The woman service advisor spoke to me as if I was an More

by Asystole12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Phillips, Robin Rockey
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