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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,341 Reviews

2,341 Reviews of Jenkins Nissan - Service Center

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April 13, 2022

Great customer service! Advisor was very nice and thorough. Car was done in no time! Very happy with my experience. More

by RACHELSOLOMON41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Apr 14, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 12, 2022

I received okay service, but now I’m constantly being bombarded with email spam asking for me to complete multiple surveys on a ten dollar oil change. It’s pretty absurd to be honest. This is the reason More

by jennb421
Price
Recommend Dealer
Yes
Employees Worked With
I have no clue who changed my oil
Apr 13, 2022 -

Jenkins Nissan responded

We apologize for any inconvenience in the number of emails you received about taking a survey. If you would like to discuss this further, please reach out to Kendall Miller at kmillerjn@yahoo.com.

April 12, 2022

Great dealership very helpful and knowledgeable will definite keep going there very helpful employees, great prices. More

by stywonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Jenkins Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

April 09, 2022

I’ve always had the best experience at Jenkins Nissan where all my service has been done since the purchase of my vehicle. Anacario is nothing less than top notch! More

by monicajuarez_solo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Apr 11, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We hope to be of service to you again in the future.

April 07, 2022

The initial contact was the slowest ever, over 5 minutes. I initially had the thought of leaving. Glad I didn't. When finally greeted, I received the best service ever in my 7 years of affiliation. Thanks to More

by ULYSSES_C2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil provided the upmost professional service and info I've ever receive in my 6 years affiliation
Apr 08, 2022 -

Jenkins Nissan responded

We apologize for the wait you initially experienced, but we are so glad to hear that Gil made up for it and provided you with amazing service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2022

I am a returning customer and have to say I am not thrilled with the service dept or management! When I needed a new battery installation the battery was connected on dirty cables and when I pointed i More

by Crissy53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Apr 07, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

April 05, 2022

My service advisor Malaki is amazing. I will return back because of him/his service. He kept me updated on the vehicle during servicing and was even able to schedule me for my recall the More

by anitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Apr 06, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2022

The best dealership experience I have had and I have had a lot of them. More

by RDF3591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

Quick service; was for a recall but I was still treated well! Robin is GREAT! More

by jet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 31, 2022 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 30, 2022

I recently moved from the Tampa area and came to Jenkins Nissan for the first time for service. I was in awe by how friendly everyone was. My service advisor, Naca Rivera was sure to keep me informed of the More

by KLIPKUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Mar 31, 2022 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

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