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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,345 Reviews

2,345 Reviews of Jenkins Nissan - Service Center

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June 14, 2022

Sami was very professional, friendly, and informative. He answered all of my questions and concerns. More

by Nilsaevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Jenkins Nissan responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2022

Well with The first couple of recalls that I had on my new 2021 rogue. We’re nothing at all no computer fine-tuning and that was it. They took care of me pretty quick that day. And for the latest problem More

by gwsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jenkins Nissan responded

Thank you so much for your feedback! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2022

The y took me in with no appointments because my ac had issue fixed the the same day they let know how much to fix it and what needed to be fixed thank you for your help More

by MALUBA1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

June 09, 2022

They are awful, I will never go back. There service dept sucks. They lie about everything More

by klm2997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malaki Ettson
Jun 10, 2022 -

Jenkins Nissan responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you can so we can address this situation directly. Thank you and have a great day.

June 09, 2022

Service Advisor Robin Rockey was super. ..kept me informed the entire time. She is the epitome of good customer service. Jenkins Nissan is my go-to place for my 2015 Altima. More

by NJBLMHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jun 10, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2022

Took way to long excuses were made it took 3 1/2 hours front brakes. More

by lanny627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

Jun 10, 2022 -

lanny627 responded

I will not be returning to your service department. Three hours for a front brake job is unacceptable.

June 08, 2022

Jenkins Nissan always delivers excellent service and service manager Anacario, is nothing short of stellar! More

by monicajuarez_solo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Jun 09, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2022

The workers there are very kind and they work hard. They do an amazing job every time. I will keep going. More

by conysaldivar69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Ortiz
Jun 07, 2022 -

Jenkins Nissan responded

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

June 07, 2022

Great service. Came in for an oil change and and they let me know about several recalls. Gave me a rental and sent me on my way. More

by fskerrigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2022

Tammy was my service advisor and she was amazing! ! She walked me through everything and when I had questions or concerns she answered them professionally and in terms I could understand. She is a rea More

by bttrfly_wings07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Jenkins Nissan responded

We're glad to hear you found that Tammy was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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