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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,343 Reviews

2,343 Reviews of Jenkins Nissan - Service Center

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June 22, 2022

I went to my appointment to my car and it’s take time 6 hours .no notification that take to long to do it. Only change oil and break fluid flush and rotate my tires and wait more than 6 hours. More

by mjane91932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

June 22, 2022

The work I had done was completed to my satisfaction and on time. I was contacted for follow up by Kendall Miller who was very pleasant as were all the folks at Jenkins. More

by sberg5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Miller
Jun 23, 2022 -

Jenkins Nissan responded

We're glad everything was completed on time and to your satisfaction! We sincerely value your business and look forward to your next visit!

June 22, 2022

I love the convenience of scheduling service appointments online! The experience was excellent from start to finish. More

by sballin00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
Jun 23, 2022 -

Jenkins Nissan responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2022

This was my first time buying a car and the service was awesome. Michael Sevigny was my salesperson. I would recommend him to anyone! More

by Madisonsevigny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sevigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny
Jun 22, 2022 -

Jenkins Nissan responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 21, 2022

I spoke to Alissa this morning and explained that I was told it would take about a hour to check out my battery and do an oil change. It took 2 hours and now I know my car was out waiting on me for maybe 2 More

by KENW77
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
Jun 22, 2022 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 20, 2022

Due to a family emergency I need to travel. Mally “squeezed in” a necessary oil change even though I didn’t have an appointment. Thank you! More

by JudiC
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Jun 21, 2022 -

Jenkins Nissan responded

Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

June 20, 2022

Discussed vehicle inventory and new features. Good presentation. Not ready to purchase at this time More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Jun 21, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! We hope to see you soon!

June 18, 2022

Very kind and efficient workers. They are willing to help and get you serviced quickly! More

by Raquel Martell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaki Ettson
Jun 20, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! We're glad everything was completed quickly and to your satisfaction!

June 17, 2022

I waited 3 hours for an oil change, tire rotation, and brake flush that I was told 45 minutes max. When I asked at the 3 hour mark a status update, they only had done the oil change. I asked about the tir More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

June 17, 2022

Sami was a very helpful and eager person to answer all my questions. He had a great knowledge of the products. More

by SENORALUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Colon
Jun 20, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

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