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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,343 Reviews

2,343 Reviews of Jenkins Nissan - Service Center

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July 05, 2022

Radiator coolant service technician did not fill the reservoir container after servicing vehicle.. reservoir coolant was empty More

by svullc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
Jul 06, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

Jul 06, 2022 -

svullc responded

Contact me for a resolution 9292307150

July 01, 2022

Horrible communication. I had to call them to see if the part I needed came in. Labor cost were ridiculous. Way to high for the work that was done. More

by njw8100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. Please contact Kendall Miller at kmillerjn@yahoo.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 01, 2022

Nissan is great about oil changes at great rate. There service is slow beacuse they make too many appt. This time was much better. More

by dixonk928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
only dealt with service. I have no idea of her name.
Jul 05, 2022 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

June 29, 2022

Honestly at first everyone was very helpful when I first purchased the car Last experience is terrible for real oil change done they don’t put the sticker on now I don’t know when the next service will be More

by HARCHOU_2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malaki Ettson
June 28, 2022

When I arrived I waited in my car and Malaki saw me and asked me how he could help. He very kind and made me laugh. It had been a difficult night and he was my blessing. He always goes above and beyond wit More

by JAMIE_OVERSTREET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
June 27, 2022

Servicio marítimo por un cambio se aceite tres horas y no me gusto la actitud de la persona ke me atendio. More

by YAZMIN1167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No se el nombre pero para mi es 0
June 27, 2022

The oil changes are great but anything else done in service department is costly and ends up being more add ons than when you started off with. I have gotten my vehicles from them since 2007 but th More

by JEFFHARLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
June 27, 2022

Great deal $9. 95 oil change, 1 hrs wait can't complain, everyone was so knowledgeable, I will recommend it. More

by lydiahernandez10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

2 1/2 hrs wait before you even began to work on car with an appointment! More

by johnestuff54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey, Angel Colon, Estiven De La Rosa
June 23, 2022

Great deal $9. 95 oil change. Took a bit too long 2+ hours but can't complain too much for the price. More

by yerkeyfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Jun 24, 2022 -

Jenkins Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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