Jenkins Nissan - Service Center

Clean, welcoming all employees were very nice and willing to help with what I was looking for. Angel Villegas took great care of me and was very profession and friendly. He made the process so easy and I can to help with what I was looking for. Angel Villegas took great care of me and was very profession and friendly. He made the process so easy and I can’t wait to come back again! More

Three hours to do an oil change and change a tire? And, then, I was told it would be $150 to do a diagnosis on a bent seat track. It wouldn't be $150 to fix the problem. It would be $150 to determi And, then, I was told it would be $150 to do a diagnosis on a bent seat track. It wouldn't be $150 to fix the problem. It would be $150 to determine why the seat wouldn't slide forward or backwards. I know exactly what happened and why the seat couldn't be adjusted. The last time I had a oil change, the technician slammed the seat back and it has never worked since. Why should I pay $150 to fix something an employee of Jenkins broke? I'm 4'11", 77 years old, and live alone. My seat had never been adjusted until I brought it to Jenkins. Obviously, most men are taller and can't fit behind the wheel when the seat is on my setting. So, he had to adjust it. That's understandable. But, there's no need to slamm it back and bend the track that the seat slides on. Even at that, if he broke it accidentally.....fix it! More

SERVICE PERSON WAS FRIENDLY. TRY TO FIND MY ACTUAL NEED. AND ALSO ASK ME FOR THE NECESSARY SERVICE. TRY TO FIND MY ACTUAL NEED. AND ALSO ASK ME FOR THE NECESSARY SERVICE. More

Wait time was 2,5 hours. I asked to set a car clock to the right time and also there is a plastic cover underneath of the car, at the front part which is missing a couple sc I asked to set a car clock to the right time and also there is a plastic cover underneath of the car, at the front part which is missing a couple screws and makes noise when driving. I asked to attach the cover, and none of this was done. I realized it only when I got home. More

I had a great experience at Jenkins Nissan. Very pleasant informative and knowledgeable conversation with Mr. Sulaiman. Very pleasant informative and knowledgeable conversation with Mr. Sulaiman. More

The service was horrible. I’m still waiting on a call back from the director. The car wash was awful. I asked for a refund but haven’t heard a thing. The tires and rims were s I’m still waiting on a call back from the director. The car wash was awful. I asked for a refund but haven’t heard a thing. The tires and rims were still dirty after this “wash” that cost $24.95. They left the plastic and paper in the car. I hadn’t been to Nissan since before COVID . I have never experience service like this before and this is my third Altima. I will not be going back. More

The worst service i ever had will never come back again bad service for brake bad service for brake More