Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,342 Reviews

2,342 Reviews of Jenkins Nissan - Service Center

Sort by
August 28, 2022

Excellent service. Pretty timely. Good job. Also very polite personnel and efficient. Easy to schedule and complete. More

by EontAb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2022

Multiple issues since I have been taking my car there. From mgm down to service dept. Was told oil changes for life of my car would be $5. That went up. Couldn’t get a tire quote when asked. Made 2 onlin More

by tullis.lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

August 26, 2022

Wonderful experience! Angela Fisher my service adviser was very helpful . I would recommend Jenkins to all my friends and family. More

by piwauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 25, 2022

Angela Fisher was superb. She was great to work with. She deserves a promotion. Great More

by specialk2607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2022

They were supposed to do an oil change and tire rotation. I’m not sure they rotated the tires because the PSI of the tires remained the same. They didn’t even adjusted the pressure to 32 and left it at 29 an More

by franzpi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 22, 2022

It needs an upgrade. Upon arrival there were lots of cars in both lanes. I was not greeted by anyone. I walked up to the service providers. One told me to wait, as th More

by PKSPROLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

August 22, 2022

Angela is very helpful, but the service manager Mario it's not. They returned my car very dirty. And I complained to him nothing he can due. More

by user044046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario (service manager)
Aug 23, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 21, 2022

This was the first time that I have to wait about 30 minutes for oil change. Usually take more than an hour. I hope next time take about the same 30 minutes. I don't understand, make an appointment an More

by tbarrantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name from the service representative.
Aug 22, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

August 19, 2022

Stop leaving my car in gear after you guys drive it I don't like that every time I've come to pick up my car and go to start it suddenly jolts forward or back either slamming the muffler against the conc More

by animeman0423
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 22, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

August 18, 2022

I like the dealer ship and the people that work there they are courteous people More

by mark.petery58
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Aug 19, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

...
111
...