Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,342 Reviews

2,342 Reviews of Jenkins Nissan - Service Center

Sort by
September 06, 2022

Took my car in for an issue, after 2 days, never heard anything so I call and they tell me what the plan is, then the following day someone calls to me to tell me they have to order a part that takes 5-7 More

by TARA S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember
Sep 07, 2022 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.

September 06, 2022

La atención fue buena, tratan de que el cliente esté satisfecho, y se vaya contento. More

by elizafe36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jenkins Nissan responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Valoramos sinceramente su negocio y esperamos su próxima visita.

September 05, 2022

I brought my 2021 Nissan Rogue in for an oil change. It have a hitch and mobility carrier on the back. If you put the vehicle in Reverse, the camera sees the carrier, and applys the rear brakes, unless More

by KCFBACK
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback. We hope to be of service to you again in the future. Thank you, and have a fantastic day!

September 04, 2022

Very friendly customer service representative. I been here several times for servicing on my vehicle and I always have a great experience. More

by alexandra.vazquez86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

September 03, 2022

As always excellent service and attention to detail. I trust all my car needs to Jenkins. More

by lizmb08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 02, 2022

I had my Rogue serviced for oil change and a tire issue. Naca kept me informed on the progress and was professional and courteous. My only issue was having to retrieve my vehicle after service from a tightl More

by LMHAY915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Sep 02, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

In and out in 31/2 hrs for my 100,000-mile tune-up. Accepted all coupons and gave additional discounts. More

by vanscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Sep 05, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Service was great. Was able to get the oil changed even though I did not have a scheduled appt. Always very friendly. More

by JAGDOWNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Aug 29, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2022

Service advisor went the extra mile to make sure I took advantage of the road hazard guarantee on my tire. More

by llsdacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 30, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2022

I’ve had a few issues getting someone on the phone to schedule maintenance. I’ve been out on hold for several minutes and eventually has to hang up. But once the service was scheduled it went smoothly. More

by Ervman05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny, Malaki Ettson
Aug 29, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

...
110
...