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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,342 Reviews
Call Service Center (888) 895-4795

2,342 Reviews of Jenkins Nissan - Service Center

Sort by
September 17, 2022

Thorough, fast and efficient service. Malaki was super thorough, friendly and explained everything in detail. More

by dland42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
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Sep 19, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2022

Fast service and i always get right in and they are very professional as well More

by jwleloudis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 15, 2022

Everyone was nice, the dealership was clean and everyone appearance was nice. Service was a lot faster in the week. More

by kingdebrasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Sep 16, 2022 -

Jenkins Nissan responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2022

My appointment was 11:30 didn’t get my truck back till after 2pm. The employees were nice though but would like to see better timing More

by Crissy53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2022

I was in for my 30,000 mile CVT fluid exchange. Everything was done in a short period of time and I was on my way. More

by GWFPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2022

Very friendly as I wait for my vehicle to be serviced. Thank you Sami for checking on my vehicle. I love Jenkins Nissan.!! More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Sulaiman., Malaki Ettson
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Sep 14, 2022 -

Jenkins Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2022

Good customer service. Keep me posted when they check the vehicle for the next step in the vehicle maintenance. Very friendly. More

by papolopez39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margarita , Angel Villegas
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Sep 14, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2022

Always love to come to Jebkins for service. Work done quickly at a great price. More

by SWren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Villegas
Report | Print
Sep 14, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

September 12, 2022

Do not bother making an appointment to get your car serviced they don’t honor it. I sat there for 2 hour for just an oil change because the people that didn’t have an appointment went before me! More

by RSHAND0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
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Sep 13, 2022 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

September 10, 2022

Wait time too long even with on time arrival, waiting area is too cold, no place to sit if you go outside to warm up. this is not first time this was mentioned still get same results. What is ratings res More

by wcarltonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Dejesus
Report | Print
Sep 12, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

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