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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,342 Reviews

2,342 Reviews of Jenkins Nissan - Service Center

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September 23, 2022

Had an appointment for an oil change. Staff was friendly. More personal conversation and playing around by techs than work. Three hours later my car was ready when it was a 20 minute oil More

by ATEDESCO2454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
Sep 26, 2022 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Nissan, if there is anything else, we can do, do not hesitate to contact us!

September 23, 2022

Rachel was very nice and helped me find the cashiers line. She has beautiful eyes. More

by edwin88pe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Klee
Sep 26, 2022 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 23, 2022

A true blessing. Thank you so much for everything!! I am a very happy returning customer. More

by camille.hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Dunn
Sep 26, 2022 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

September 22, 2022

Naca in service was excellent --explained what needed to be done and also took care of an item that was replaced under warranty !! More

by jilldeskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Sep 22, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2022

Fast oil change and tire rotation in and out in minutes . Plus free coffee. Wonderful! More

by FSIDMAN1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember name
Sep 22, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 21, 2022

If I could give it no stars I would. In particular the service department. The advisor Tammy has to be one of the most unprofessional, rude, and genuinely miserable human beings I've had More

by Nelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Jenkins Nissan responded

Nelson, Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact Kendall Miller at kmillerjn@yahoo.com so we can work with you to make this right.

September 20, 2022

My service rep was ready to assist me and very professional. She treated me like I was an important customer. It left little doubt that the work would be done right. More

by Drae313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Sep 21, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 20, 2022

I do not like Nissan any more thank you my last car I bay there More

by JOSEDISLA71
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 21, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution.

September 20, 2022

Sami was great helping me select and purchase an excellent vehicle. He has continued to be of assistance with my recurring service visits offering vehicle advice and courteous. More

by Jaco607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2022

Great service, the service advisor very friendly, good price, good waiting room with water and chips. More

by user044046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Jenkins Nissan responded

We are happy to hear that you are pleased with the service you receive here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

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