Jenkins Nissan - Service Center

Customer Service still needs work. I stayed over three hours to get my brake oil flush and oil change and never once was I at least acknowledge about my vehicle. The rep who helped me I stayed over three hours to get my brake oil flush and oil change and never once was I at least acknowledge about my vehicle. The rep who helped me just would walk by and say out loud “we are so busy” one rep said “I can’t wait to go home!” It was like they really didn’t care. More

Service was extremely slow for what I had serviced on my car. Changing a tail light bulb and an oil change took 2 1/2 hours/ Price was over $100. Too much for something so simple. They make the cars so car. Changing a tail light bulb and an oil change took 2 1/2 hours/ Price was over $100. Too much for something so simple. They make the cars so that other people can't replaced and you spend your money on labor. More

He help me so much with finding out where to go such a nice guy!! Keep up the good work hire more people like him nice guy!! Keep up the good work hire more people like him More

Luis Romero es una excelente persona, muy atento gracias a el por ayudarnos en servicio y en todo lo que siempre necesitamos. a el por ayudarnos en servicio y en todo lo que siempre necesitamos. More

Louis and Ali were very nice and they had great customer service. They made my experience at Hill Nissan very pleasant! service. They made my experience at Hill Nissan very pleasant! More

Great visit. Had oil change and they ordered a part to fix my car door. Had oil change and they ordered a part to fix my car door. More

Tammie, the Service Writer was thorough and made sure I only serviced items/areas that were needed. only serviced items/areas that were needed. More

It was needed 2 week to fix the AC. I drop my car Monday 8 am , the services took over 10 hrs to communicate that they need to order part and will be 3 to 4 days and they will call me. I drop my car Monday 8 am , the services took over 10 hrs to communicate that they need to order part and will be 3 to 4 days and they will call me. After almost 2 week they call me to bring back the rogue. I was there next day at 7:30 am. Happened again, after 10 hrs I find out they need another part and they will get it next day. Finally next day they finished. They never communicate and follow up the status, always I was the one called them. More

As always Robin is on her customer service game. Prompt, efficient and follow up. You better hang on to her. Prompt, efficient and follow up. You better hang on to her. More

Good customer service and good service work. Finish on time, good follow up information on maintenance. Finish on time, good follow up information on maintenance. More