Jenkins Nissan of Leesburg

I have not had a very good experience with Jenkins Nissan in Leesburg recently. My wife and I stopped to look at a new or low mileage/ late model suv, like a highlander / 4 runner / Sorento. looke Nissan in Leesburg recently. My wife and I stopped to look at a new or low mileage/ late model suv, like a highlander / 4 runner / Sorento. looked at 2022 Murano w/ very low miles that our salesperson Daniel arranged for us to take it overnight. Ok , thought that was good right ? We really liked the Murano, but it only it only has a tow rating of 1500 lbs Anyways , one of the first thing Daniel says to us as we started to look at used vehicles was that every used car they sell under a certain age and under certain milage comes with a lifetime unlimited miles drivetrain warranty that’s good at any certified auto repair shop ( as in it’s backed my a third party , not just the dealership itself ) I’ll get back to this later! wife dropped the Murano off next day and he shows her a 2020 pathfinder that’s got a factory Reese hitch and a 7 way plug w/ tow cap of 5k lbs 16k miles .. he says to her they are asking around $31k for it, we already disclosed what figured our max budget was (right around $35k) she tells him that I’ll come look at it the next day .. I did a quick search to see what they go for before I head there Well , I found the extract one I’m suppose to look at .. all I had to do was confirm it was the same one by checking that the vin matched with the one on the ad. It did ! before I tell Daniel that I found it online for $28,999.. I ask to take it for a test drive .. which after waiting for almost 45 mins , he finally sent another newer sales person to help me, even though I had a appointment and texted him 3 times to confirm I was on my way I understand people get busy .. but he could have handed me off much sooner, not 45 mins later! he knew I was there to test drive that suv ..I asked the new guy to confirm the asking price before he even put the plate on it . He didn’t confirm the around $31k price that Daniel told my wife ..he didn’t ! We went on the test drive, , I knew right away that suv was not going to work for us as I required it to have the 360° back up camera and GPS or Apple \ android car play so we can just tether our phones gps to it ....I still drove it so that I knew how the pathfinder handles in case we found one with the options I required ..and now I was getting suspicious about the sales technique when I couldn’t get a answer on the asking price yet I was asked multiple times if I was going to purchase it. I replied ..well, what’s the asking price ? Then Daniel comes around and asks if I’m ready to buy again. I ask him the price , he replies .. absolutely.. and scurries off to the closed office w/ sales manger Jason ( I think is his name ) and the new guy ..after almost 20 mins Jason comes out and asks if I’m ready to buy ..I repeat, how much !! He replies , no problem we’ll get that for you at which time I just get up and leave , as I’m heading out the door Daniel stops me with the sales price finally .. what to guess how much ? Not the $29k online price .. nope ! Try $32k .. $4k over the online price and that free lifetime warranty , nope not free , try $3k plus the dealer charges tired into the title charges so people don’t get they are charging destination charges in a used vehicle they took on trade ..and reconditioning charge …all said , that $29k price online turned into almost $42k out the door !! What a rip off !! I buy a new or slightly used car for my wife every 2-3 yrs as she racks up milage .. Im not sure if they seen me drive up in a $70k truck and figured they could pull one over on me.. Daniela excuse .. well that’s the price the computer gave me .. you mean the same computer that has it listed for $28,999 ? Now because they have my wife’s number , she’s getting texts and voice mails 2-3 times a day asking when she’s coming back to buy a vehicle !! Beware .. this place is a scam!! More

A very friendly dealership with many helpful people. I dealt with two different sales representatives, Justin and Kwaku. Both were very knowledgeable and friendly. Kwaku took over when I revisited, beca I dealt with two different sales representatives, Justin and Kwaku. Both were very knowledgeable and friendly. Kwaku took over when I revisited, because Justin was busy with another sale. Kwaku stared from scratch and was just as polite as Justin. The only bad part was that I was kept there for several hours (arrived about 11.00 and finally left at 5.00) and had to come back a week later to sign another contract as the first one was not accepted as they first stated. However, everything worked out and they got me a great price on a Nissan Rogue. They will not give up on you and will do all they can to help you. Overall, I am very impressed. More

Yokasta Moronta and Jason We’re great! !! They got me approved within 20 minutes and out with my car in 1-2 hours. Super fast service and great customer service as well! Highly recommend!! !! They got me approved within 20 minutes and out with my car in 1-2 hours. Super fast service and great customer service as well! Highly recommend!! 5 star service all around. Thanks again! More

Yokasta is AMAZING and has helped me throughout this whole car buying process! She made it flawless. She works well in her position and the best uncle Johnnie Dyous works there too! I appreciate all tha whole car buying process! She made it flawless. She works well in her position and the best uncle Johnnie Dyous works there too! I appreciate all that the team has done. More

Wait time was exactly what the advisor told us. Waiting area was large with coffee and water offered Waiting area was large with coffee and water offered More

Absolutely 💯 the best car buying experience ever! !! From Roxanne sending videos to help me decide my options. My awsome sales girl Yataska making the experience stress free with all her patience answ !! From Roxanne sending videos to help me decide my options. My awsome sales girl Yataska making the experience stress free with all her patience answering my questions and choices as I went back and forth on my decision. I can't forget George in finance who made everything work out quickly and explained everything in detail in my best interest. Every person I worked with made this process easy as the were all friendly, kind and considerate of my time and decisions. More

Manager and salesman very knowledgeable! I felt a got a fair deal Liked that they called the next day to check I felt a got a fair deal Liked that they called the next day to check More

We traded in two cars for a new Kicks and a pre-owned 370Z. Dealing with Eric Brandt and his colleagues was very refreshing. No pressure, very knowledgeable and just good people. 370Z. Dealing with Eric Brandt and his colleagues was very refreshing. No pressure, very knowledgeable and just good people. More

Obed was one of the most informative and communicative people I have dealt with. He was a pleasure and the team was also great! people I have dealt with. He was a pleasure and the team was also great! More

Just moved here from Minnesota and was very pleased with the customer service I will definitely bring my car back the customer service I will definitely bring my car back More