Jenkins Nissan of Leesburg

Switched cars I agreed upon on Pathfinder and when I went to pick up the car they had conveniently switched to a more expensive car and acted clueless. I was much I agreed upon on Pathfinder and when I went to pick up the car they had conveniently switched to a more expensive car and acted clueless. I was much younger and inexperienced so I guess I was a good target. I ended up buying the car I initially didn't pick and at a higher price. I learned from this mistake. More

Refused to honor agreed upon price on closing. After looking for weeks for the car I wanted, and having done my test drives and due dilligence on prices I came in to the dealership and they had the After looking for weeks for the car I wanted, and having done my test drives and due dilligence on prices I came in to the dealership and they had the car I wanted, and we negotiated the price. NO need for test drive, explaining anything, just lets get to the bottom line. The sales rep and manager had me sign a paper stating I would pick up the car that Monday, with $5,000 down and finance with them the remainder of the agreed upon price. When I got there Monday, with my check, I sat with the F&I woman, and all of a sudden the car was $4,000 more than we agreed. Why you might ask? Well, evidently when they say "finance through us", they mean ONLY Nissan Credit, not any of the other 12 banks they use. Now I was without a vehicle as I sold mine the day before. I spent the next 3 hours dealing with many different people walking in and out of this office to keep me from walking but not giving me exactly what was promised. They finally agreed to "lower" the price $2,000, which was still $2,000 more than agreed. I will NEVER recommend Lake Nissan to anyone looking for honesty in a dealership. Don't let the smiles and platitudes fool you. they are the same as any lowlife car dealership you can find all across this nation. More

Best car buying experience! Not one for writing reviews for anything, but my experience at Lake Nissan was truly exceptional. We looked at their inventory online first and saw th Not one for writing reviews for anything, but my experience at Lake Nissan was truly exceptional. We looked at their inventory online first and saw they had plenty Altimas in stock so we called and told them what we were looking for and to expect us. When we had arrived they were ready to show us options. Btw, this dealership is almost two hours drive from where we live, past several Nissan dealerships along the way but we decided to go to this one due to the remarkable up-talk from our neighbors/good friends. They bought two new Nissans, and in short so did we. You can expect great customer service here as well as a great straight forward deal with no shady shifty sales people. More

Hi Jim, I am enjoying the car. I was widowed almost 30 Hi Jim, I am enjoying the car. I was widowed almost 30 years ago, so have been purchasing vehicles by myself since. I want to tell you that this wa Hi Jim, I am enjoying the car. I was widowed almost 30 years ago, so have been purchasing vehicles by myself since. I want to tell you that this was the very best experience I ever had. From the very beginning with Kade, of course you and Charlie and the end. Everyone there is sort of casually professional, seemed very honest and truly trying to put the best deal together for me. If service goes the same life with Nissan with be Thank you, Linda More

My husband and I had a leased vehicle we wanted to trade in. We met with a woman salesperson and a male sales manager. After explaining to the manager what I told the manager which car I was interested in in. We met with a woman salesperson and a male sales manager. After explaining to the manager what I told the manager which car I was interested in and what types of cars I have owned in the past. He looked at my husband and said "You spoil her" -- implying what that my husband is my "sugar daddy"? I was very insulted by this, since my husband did not BUY me any of my cars. I selected them and purchased them on my own. I do not need a man to "spoil" me. I did tell the manager that his statement could result in a "non-sale", but decided to overlook it. We test drove a Nissan Maxima, which I have owned in the past. I loved it and was willing to purchase it, but my husband wanted to continue looking at other makes and models. The Maxima was still first choice. We gave the salesperson our card and asked that they write up a quote and give us a call. We thought they would call that evening, but they did not. The next day we went to look at the Kia Optima and really loved it after the test drive. We were able to make a deal that day and picked up the vehicle at our request the following day. The Optima Limited has more options than the Maxima and may have been cheaper, but we'll never know. The salesperson spoke directly to me and even asked if I would like to have my name first on the title, which had never even occurred to me. We never had to deal with the sales manager, so we never had that felling of being overpowered. It was a great experience as car sales go. I would not have even rated Lake Nissan except that I just received a call from the salesperson. She said she wanted to give us a couple of days and did we decide on which vehicle to buy. Obviously, neither she nor the manager had been listening. I told her that since we hadn't heard from them with a quote we purchased another vehicle. Nissan should consider sending their staff to Kia for better interpersonal skills. Not only did Nissan lose a sale, but it was a CASH deal. More

Great Experience, great customer service! Brad in Service was a great help, he kept me updated on everything that was going on with my car from oil change, tire rotation to cleaning of my car...I look forwar was a great help, he kept me updated on everything that was going on with my car from oil change, tire rotation to cleaning of my car...I look forward to coming in for service cause im never pressured to buying anything i dont need like ALL other dealerships! I WILL continue to go here for SERVICE in my future! :) More

Everyone has great customer service, I was very happy with the purchase of my New Altima. I will always come to Lake Nissan for future purchases. They are helpful in answering all your questions and maki with the purchase of my New Altima. I will always come to Lake Nissan for future purchases. They are helpful in answering all your questions and making sure you are completely satisfied! Will recommend Lake NISSAN to anyone i know! :) More

From the very first contact with Kade, we had a very positive experience. The salesman was knowledgeable. The pricing was fair. All people we dealt with were more than friendly. In fact, we felt they re positive experience. The salesman was knowledgeable. The pricing was fair. All people we dealt with were more than friendly. In fact, we felt they really extended themselves well beyond expected. Tim carroll More

Terrific experience! I had been researching Altima's for some time and sent inquiries to numerous dealerships. Lake Nissan was the first dealer to actually provide me with the information I had requested, e some time and sent inquiries to numerous dealerships. Lake Nissan was the first dealer to actually provide me with the information I had requested, everyone else just sent me canned responses. I set up my appointment with Kade and he greeted me with very warmly when I arrived. His partner Brian showed me the vehicle that I was looking for, went over the features, etc. He really knew his Nissans. What really impressed me was the price didn't change from the original quote I was given, in fact they saved me a few dollars more. While I was there they introduced me to the service staff and arranged for my windows to be deep tinted too. All in all, this is a very nice dealership, everyone there was helpful and made me feel at home. Definitely recommend. More

After doing research on the internet, I knew I wanted to buy a Nissan Rogue. A friend told me to try Lake Nissan. I did and I was not disappointed. Kathi greeted me when i walked in the door and made me fee buy a Nissan Rogue. A friend told me to try Lake Nissan. I did and I was not disappointed. Kathi greeted me when i walked in the door and made me feel at home. I was very comfortable from the start and she was easy to work with, no high pressure sales. I have been recommending them to all my friends. Thank you Kathi for the great experience. More