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Maus Nissan of Crystal River - Service Center
Homosassa, FL
304 Reviews
304 Reviews of Maus Nissan of Crystal River - Service Center
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July 27, 2019
08 TACOMA Oil Change, Rotation and Balance. Seemed to take a long time but it was done completely. They used outside wheel weights which I was not to happy abou Oil Change, Rotation and Balance. Seemed to take a long time but it was done completely. They used outside wheel weights which I was not to happy about bit it was my fault I did not specify. I will ask them next time to only use Inside Wright's More
by Wdela jr
Verified CustomerEmployees Worked With
Chase Hite
July 25, 2019
Awesome service department Their service dept is top notch the waiting area is clean my service advisor Brian is awesome if you need your Nissan serviced there is no better plac Their service dept is top notch the waiting area is clean my service advisor Brian is awesome if you need your Nissan serviced there is no better place to go More
by thomasjlempicki
Employees Worked With
Brian service advisor
July 25, 2019
Excellent Service and Friendliness The staff greet you quickly upon arrival and make you feel welcomed. The waiting area is spacious, wi-fi available, television to watch and refreshmen The staff greet you quickly upon arrival and make you feel welcomed. The waiting area is spacious, wi-fi available, television to watch and refreshments available while you wait. More
by odonalny
Employees Worked With
Grace Acosta, Jose Jimenez, Tom Dodge
July 18, 2019
Need word on customer service Walked in and no one said a word to me I finally said hello am I invisible? The young man walked over very slow and proceed to tell me how his new t Walked in and no one said a word to me I finally said hello am I invisible? The young man walked over very slow and proceed to tell me how his new tablet was a down grade?. As I need help with my map screen the service advisor had to help me with that she was very nice a patiently explained everything to me in detail. She made the experience acceptable. More
by jojo.darling
Employees Worked With
Al Garcia, Sean Derion
July 10, 2019
Regular Maintenance Great service! I always know what to expect when having my vehicle serviced. They call with updates and only move forward with the maintenance or repa Great service! I always know what to expect when having my vehicle serviced. They call with updates and only move forward with the maintenance or repairs once you have given your “ok”! More
by mlharmon14
Employees Worked With
Brian Phillips, Grace Acosta, Al Garcia, Sean Derion
July 09, 2019
Amazing service and customer care From the minute I drove up my car in through the service drive to the moment moment the brought me my care finished very attentive and caring. From the minute I drove up my car in through the service drive to the moment moment the brought me my care finished very attentive and caring. More
by christa.lizette2601
Employees Worked With
Grace acosta
June 27, 2019
Good employees there and they help out with everything. The workers are always on the roll and know what they are doing. They always do a really good job and no complaints at all. The workers are always on the roll and know what they are doing. They always do a really good job and no complaints at all. More
by bekahcook95
Employees Worked With
Sean Derion, Lindsey Elliott
June 26, 2019
Pleasant experience Good communication with the staff. Got new tires and a oil change with fast service and a nice waiting area with fresh donuts and coffee etc. Good communication with the staff. Got new tires and a oil change with fast service and a nice waiting area with fresh donuts and coffee etc. More
by ladyjlark
Employees Worked With
Nick Grossman
June 26, 2019
Excellent Service Why buy a car any other place then Maus Nissan? I have been having my Rogue serviced here by Brian Phillips and I have never been happier. So happy th Why buy a car any other place then Maus Nissan? I have been having my Rogue serviced here by Brian Phillips and I have never been happier. So happy that I convinced my husband to buy a car at Maus when h needed a new vehicle. We are both very please Maus Nissan customers! More
by VATORI511
Employees Worked With
Brian Phillips
June 26, 2019
Why make an appointment? Made an appointment for 9 a.m. and arrived at 8:40-8:45 A.M. Since this was my first visit, I asked my representative how long it would take? He advis Made an appointment for 9 a.m. and arrived at 8:40-8:45 A.M. Since this was my first visit, I asked my representative how long it would take? He advised an hour to an hour and a half, which I thought was excessive to change oil, rotate tires and check fluid levels. But after watching the service bay for an hour and 10 minutes I realized why, it took them that long just to get my new vehicle to their bay. Since I paid for the care package that includes lifetime oil changes, I guess I will still use them, but will have to figure out some way to bring a second vehicle. I think it's ridiculous to have to wait for over 2 hours to get my vehicle serviced. With saying that, all staff that I interacted with was professional, and polite More
by guyhall2004
Employees Worked With
Brian Phillips
