Jenkins Nissan of Homosassa

Thorough diagnostic of 2007 Frontier Received bad news on the cost to repair our truck. It actually took a few days to find out exactly what the problem was. Everyone we dealt with was he Received bad news on the cost to repair our truck. It actually took a few days to find out exactly what the problem was. Everyone we dealt with was helpful and very accommodating.We were given a loaner vehicle during that time. We have had other positive experiences with the service dept working on my Nissan Pathfinder and because of that and this recent issue ,my husband and I made the decision to purchase a new truck. Erik was extremely helpful and knowledgeable working out a good deal for us. There were a few snags along the way but everyone has gone above and beyond to make it right. What started as a service visit ended up with a sale! More

previous problem I mark my old oil filer and mark my wheels. I do not trust this service dept. When I brought my vehicle in for its 2nd oil and filter change and tire I mark my old oil filer and mark my wheels. I do not trust this service dept. When I brought my vehicle in for its 2nd oil and filter change and tire rotation, they DID NOT change the oil or the filter. More

Most employees were not wearing masks, many other customers were not wearing masks and were coughing in the waiting area. Service took 2 hours for an oil change (quoted much less time, ended up missi customers were not wearing masks and were coughing in the waiting area. Service took 2 hours for an oil change (quoted much less time, ended up missing a doctors appt) More

Routine oil change I was there for a routine oil change. While there they pointed out that a couple of filters were dirty and had them replaced. One thing I wasn't abl I was there for a routine oil change. While there they pointed out that a couple of filters were dirty and had them replaced. One thing I wasn't able to schedule had to do with an email I received a few months back. When I called to make the appointment I wasn't able to locate the email which told me what the service was called and the person wasn't able to assist me with it. I believe it was part of my Maus Care and cleaning the car. More

Warranty Work Performed My complaint was a screeching noise when one of the widows was rolled up/down. Maus diagnosed, ordered the part and fixed it without hassle. A pleasu My complaint was a screeching noise when one of the widows was rolled up/down. Maus diagnosed, ordered the part and fixed it without hassle. A pleasure to work with. More

Erik was an absolute pleasure to work with to get our daughter into her first car. She is so excited! Thank you so much Erik! daughter into her first car. She is so excited! Thank you so much Erik! More

Erik was a very knowledgeable sales rep! He went above and beyond to rant my business. He assisted me in completing my goal of getting into a Nissan Armada! The entire staff at Maus Nissan was a pleas and beyond to rant my business. He assisted me in completing my goal of getting into a Nissan Armada! The entire staff at Maus Nissan was a pleasure to work with. Travis in the Finance Department was super helpful and accommodating. Thank you to everyone involved in my car loan! I would highly recommend if you are looking for a great dealership, go straight to Maus Nissan!!! More

Very disappointed in Maus. They are making this pandemic worse by not wearing masks. Yes, the guy that helped me did wear one because I asked him to. This is why our country will never recover. Yes, open yo worse by not wearing masks. Yes, the guy that helped me did wear one because I asked him to. This is why our country will never recover. Yes, open your doors for business BUT wear masks!! 6' at an indoor business is not sufficient. Why contribute to the problem. You'll come around when we have to shut down again because of businesses like yours. More

Great experience! Came in for 2nd oil change, Courtney was very professional and courteous. Always a pleasure at Maus Nissan of Crystal River! Thanks so much, I'll be b Came in for 2nd oil change, Courtney was very professional and courteous. Always a pleasure at Maus Nissan of Crystal River! Thanks so much, I'll be back. More

Erik was so kind and helpful in helping us choose a car and getting us a car we were happy with! We felt so comfortable talking and joking with him! He didn’t make it feel like just another business transa and getting us a car we were happy with! We felt so comfortable talking and joking with him! He didn’t make it feel like just another business transaction and made us feel like he really did care about us and our wants/needs. Thanks so much, Erik!!! More