Jenkins Nissan of Homosassa

I took my 2014 Nissan Sentra to get the transmission programed. they called me the next day and said the transmission is no good. They charged me 216.00 dollars for nothing ! Then they charged me 13.00 programed. they called me the next day and said the transmission is no good. They charged me 216.00 dollars for nothing ! Then they charged me 13.00 dollars for shop supplies. How in the xxxx do you use shop supplies for doing nothing at all to the vehicle. These people are crooks stay away from them ! More

I’m a 1st time legit customer. Derek Deason was my sales agent, I appreciated his willingness. I accidentally turned at their dealer looking for another. I was given options for my Derek Deason was my sales agent, I appreciated his willingness. I accidentally turned at their dealer looking for another. I was given options for my small budget and admittedly walked out there with an up to date (bluetooth, backup camera,) 95,000 miles, no accidents, not a dent or scratch, 2016 SUV for good cost. I am very pleased with the vehicle I bought for the price. They didn’t pressure me to the point of me leaving, just did their jobs. I appreciated them working with me. Although I know it was hard, I truly needed a vehicle not going to break down in the woods at night. I was pleased with my service and the car for what I could afford. I came home with it and my husband was happy. The car was for me so I worked the deal. . It’s a nice ride for the price I could afford. Thanks More

Jenkins of Homosassa is fairly new (for this dealership) but they knocked it out of the park. We came in because we got an offer notice for our 2017 Pathfinder and they gave us a buy estimate. We were very but they knocked it out of the park. We came in because we got an offer notice for our 2017 Pathfinder and they gave us a buy estimate. We were very specific, yes we would sell them our car if they could get the exact car I wanted: color, options etc. They tried for several hours and then found the car we loved. From the Sales Manager, to the sales person they were great. So attentive but not high pressure. Willing to do what it took to get our business. We're so glad we bought from Jerkins of Homosassa. More

I'm in the process of car buying and was going to save all of my reviews until the end so you could see the positive and negatives reviews together, but Maus Nissan of Crystal River has set such a new low all of my reviews until the end so you could see the positive and negatives reviews together, but Maus Nissan of Crystal River has set such a new low for me that I had to take time to describe this experience while my memory is fresh. If I could rank this into negative stars, I would. I have extensive experience buying vehicles and I was FLOORED by this dealership's tactics. I initially dealt with Chriss Cross followed by Jeffrey Paoli - based on this experience, they could have the last water available on this planet and I would refuse to buy from them. First, a bit about my car buying practices. I emailed Maus to ask for their rock bottom internet quote to determine if I wanted to come in. I do this with every car I buy, explaining that I hate going back and forth and don't have time or desire to talk on the phone. About 80% of car dealerships do this with no hassle, another 10-15% badger me for a phone number and 5% or so never respond back. The latter two groups are cleared off my list and then I typically choose from the 80% that responded with what are generally similar quotes which are anywhere from $500-$6000 under MSRP for car price alone. I then remove dealerships that heavily pad their fees, add large "Car Care Packages" or ones that have employed questionable practices based on the many dealership and sales person reviews I read. In all of my previous dealings (not inclusive of Maus), I have rarely had issues with the final quote being above MSRP, even from the worst quotes I receive. I knew immediately that this was not going to go well when they had their "Market Value" as their starting price rather than MSRP. In this case, the starting price that they claimed was "Market Value" was $56.5K - right at 9K over the MSRP! They then gave me $8K as a discount to quote for cost of the vehicle ($1K over MSRP) - this was before the taxes and their dealership's heavily padded fees was added in. I should note that while this is a car has some popularity - it is not a heavily in demand, rare car in Florida, even in the color I want. The price point puts it against the Volvo XC60, Buick Enclave and Audi Q5, to name a few. I gave Chriss the benefit of the doubt and told him that I thought he made a mistake because their best quote for the vehicle was $1K over MSRP (without taxes, registration and fees). When he informed me that there was no mistake, I initially responded with "Ok, no thanks". Then Chriss hit me with the email declaring that they like to be transparent and hate the back and forth and asked what was it going to take to earn my business. I told them that "had they been somewhere in a reasonable ballpark, I could tell them what they could do to earn my business and they were clearly overcharging." At this point, Jeffrey jumped in and tried to sell me on the benefits of their Maus Car Package that came with the car and was responsible for their elevated "rock bottom" price. He informed me that they "feel that $1000 over MSRP is a very reasonable amount" and then tried to school me on how car buying works. I signed off my reply with "Take me off of your list". This morning I woke to a third person (Chase Hite, General Sales Manager) who wanted to know why I didn't buy a car. I told him that I had been very clear why I was not buying a car from them and briefly told him about the experience because he needed to know how his dealership was being represented - I have gotten nothing back but crickets. At this point, I can only conclude that this is their typical M.O. There are some really good car dealers in the State. I will be writing reviews over the next few weeks about good experience with Nissan, Audi, and Buick dealers (and well as some that are not so good). When there are choices in life, I recommend educating yourself about who is likely to treat you the way they would want to be treated. We want good deals but know that dealers do have to make a living - educate yourself both on when you are being asked for too much and when you are being unreasonable. It is in that sweet spot that buyers walk away happy and dealers aren't encouraged to apply questionable business practices. More

Correction to my 10/14/22 post. I didn't mean Torch wrenches. I meant impact tools they use. Which is 180 pounds of pressure! I didn't mean Torch wrenches. I meant impact tools they use. Which is 180 pounds of pressure! More

10/14/22- I had taken my 2019 Titan for just an oil change. I made it clear over the phone and when I got to the dealership, DO NOT ROTATE OR TOUCH MY TIRES!! Mind you I just spent $2, 500 on new rims change. I made it clear over the phone and when I got to the dealership, DO NOT ROTATE OR TOUCH MY TIRES!! Mind you I just spent $2, 500 on new rims and tires! Well, did they listen? No! They have damaged my new rims that have only been on my truck for 2 weeks! We have gone through and broken several tools now trying to get the pressure off my rims. Torch wrenches are not to be used. I had a lock nut that they went searching through my vehicle for to do what I told them not to do. My alignment was spot on with new tires and now pulling! Do not take your vehicle to Maus Nissan! Now, who's paying for my new rims? This place is nothing but a headache and breaks more than they can fix! Also I'll be supplying prices on the tools broken during this! More