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Jenkins Nissan
Lakeland, FL
5,746 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,746 reviews
February 19, 2020
Oil change + tire rotation = 100%However, I’ve spent Oil change + tire rotation = 100% However, I’ve spent over 200.00 with them to fix an issue which they tell me “does not exist” = 0% Oil change + tire rotation = 100% However, I’ve spent over 200.00 with them to fix an issue which they tell me “does not exist” = 0% More
by andy.stone
Verified CustomerEmployees Worked With
Anthony Bearden
February 19, 2020
Double Booked! Had to wait over 2 1/2 hours for an oil change and tire rotation. They said that they double booked. Wish the guy would have told me when I pulled i Had to wait over 2 1/2 hours for an oil change and tire rotation. They said that they double booked. Wish the guy would have told me when I pulled in or I would have left! Next time I will have my husband do it. I'm done taking my car there for service. Only nice thing I can say is that they have a great waiting room area with water/coffee and some snacks!!! More
by ladyjeep02
Employees Worked With
dylan craig
February 19, 2020
Normally I dont have any problems however, the wait was three hours for a tire to be fixed. A service agent csme into the lobby at 1115 AM and said in a very loud rude voice that they had over booked for o three hours for a tire to be fixed. A service agent csme into the lobby at 1115 AM and said in a very loud rude voice that they had over booked for oil changes and if you didnt want to wait you could head on down the road. His professionalism was poorly lacking and i think he needs a lesdon in courtesy or to be fired. More
by lterrn01
Employees Worked With
Cant remember names but i know what he looks like
February 18, 2020
Maintenance The person that I spoke with was very attentive and listened to my questions. He looked up my appointment and gave me a good estimate of how long it The person that I spoke with was very attentive and listened to my questions. He looked up my appointment and gave me a good estimate of how long it would take. Process was easy! More
by jrburd2001
Employees Worked With
Don't know
February 18, 2020
Team was easy to work with. I appreciated the sales and finance people and their easy going, no pressure approach. They answered all questions and worked a reasonable deal, acce I appreciated the sales and finance people and their easy going, no pressure approach. They answered all questions and worked a reasonable deal, acceptable for both parties. I was a bit disappointed that when my husband and son drove home from the dealership with our 'new' used vehicle, one of the headlights was not working. We did not notice earlier because we did the test drive during daylight hours. Seemed that should have been checked prior to putting the car on the lot. More
by Joanne.Farthing
Employees Worked With
Michael Sevigny
February 18, 2020
The serviceman was good The dealership was very good at getting me in to service me in a timely matter. they had me in and out by the time he said, The dealership was very good at getting me in to service me in a timely matter. they had me in and out by the time he said, More
by keyswkeys
Employees Worked With
Vince Mcquire
February 17, 2020
I took my car in for a oil change to bring it home with a oil leak. My husband jacked it up to found out that they forgot to tighten the drain plug.. I found out that other people on my job have had the same oil leak. My husband jacked it up to found out that they forgot to tighten the drain plug.. I found out that other people on my job have had the same problem with this dealership. I guess you get what you pay for when you only pay $6.00. My car is paid for so the service salesman said when are you getting the new 2020 I said never so maybe this was done on purpose so i would come back to purchase a new car. I'll never buy a Nissan again I had to many problems with this 2013. More
by Stop the leak
Employees Worked With
Don't know who it was I was a walk in
February 17, 2020
Jenkins is always on top of it! They have a great service department and always do their best to get me in and out. I definitely recommend them! department and always do their best to get me in and out. I definitely recommend them! More
by D.C.BAKER0305
Employees Worked With
Steven Souffornt
February 17, 2020
Usually I have outstanding service, this time I went in about a grinding of my brakes. 2 hours later I was told it was brake dust. 2 days later my brother had to replace not only my rear brake pads but al about a grinding of my brakes. 2 hours later I was told it was brake dust. 2 days later my brother had to replace not only my rear brake pads but also my rotors because the pads were down to metal. This was potentially dangerous since I am preparing to pull a trailer out of town. More
by cschisle
Employees Worked With
I don’t see his name
February 16, 2020
best experience yet thank you for working with us to change autos. albert miller II is an 5 star sales person. He is professional, courteous, friendly, and NO PRESSURE. thank you for working with us to change autos. albert miller II is an 5 star sales person. He is professional, courteous, friendly, and NO PRESSURE. We always felt he was working with us and for us. He is definitely an employee of the year. We always felt comfortable with him. More sales persons should follow his example. He heard our needs and fulfilled them. We hope Albert will still be there when we change our vehicle again in 3 years. More
by bcaffary
Employees Worked With
